Anthony Thompson
Carpentersville,IL
Summary
Skilled Fulfillment Associate with expertise in inventory management and quality assurance, dedicated to maintaining safety standards and optimizing order fulfillment processes.
Overview
7
7
years of professional experience
Work History
Fulfillment Associate
Amazon
Huntley, Illinois
10.2024 - Current
- Managed inventory levels to ensure timely order fulfillment and stock availability.
- Operated warehouse equipment to efficiently handle and transport products.
- Collaborated with team members to streamline packing processes, enhancing overall workflow efficiency.
- Conducted quality checks on products before shipment to maintain high standards.
- Implemented best practices for sorting and organizing merchandise in the warehouse.
- Maintained a clean and safe work environment compliant with company policies.
- Coordinated with management to swiftly resolve inventory discrepancies, ensuring accurate stock levels.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Filled orders according to defined standards using standard picking system.
- Followed proper packaging requirements depending on order size and type.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Accepted, processed and quickly filled orders.
- Packed merchandise for delivery and moved items to delivery area.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Loaded items onto pallets or into containers for shipment.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
- Labeled cartons correctly prior to shipping outbound packages.
- Located merchandise from shelves and storage areas to fill orders.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Utilized warehouse management system to track inventory and maintain records of shipments.
- Ensured timely delivery of orders by coordinating with internal transportation team members.
- Inspected incoming materials for quality assurance purposes.
- Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.
- Unloaded incoming freight with a manual pallet jack or dock leveler.
- Monitored supply levels of packing materials, requesting restocks as necessary.
- Assisted in sorting incoming shipments, verifying products against purchase orders.
- Adapted to changing priorities and tasks based on warehouse needs and order volumes.
- Operated warehouse equipment, including pallet jacks and forklifts, to move stock efficiently.
- Picked orders from inventory with high accuracy, ensuring timely preparation for shipment.
- Trained new fulfillment associates on warehouse procedures and best practices, fostering a knowledgeable team.
- Processed returns, inspecting items for damage and restocking as appropriate.
- Participated in team meetings to discuss performance metrics and areas for improvement.
- Utilized warehouse management software to update stock levels and locate items.
- Followed safety protocols to minimize risk of accidents in the warehouse environment.
- Loaded and unloaded delivery trucks, managing space effectively to maximize capacity.
- Maintained cleanliness and organization of warehouse space to ensure safety and efficiency.
- Resolved issues with orders, including missing or incorrect items, to ensure customer satisfaction.
- Packed products securely, adhering to packaging standards and minimizing damage during transit.
- Managed personal performance metrics, striving for continuous improvement in speed and accuracy.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Used handheld scanners to key in data for packages.
- Selected products and items from shelves and pallets for customer orders.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Labeled boxes and placed in outbound collection areas.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Limited damage to products and orders by using care when choosing items.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Trained new employees regarding warehouse procedures and standards.
- Weighed and measured products and materials to meet regulatory requirements.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Placed products on conveyors for final wrapping and shipment.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Reviewed orders carefully to confirm attributes and quantities of merchandise.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Compared merchandise invoices to items actually received.
- Stamped price tags on merchandise, referring to official price lists.
- Issued supplies, materials and products to team members based on information from requisitions.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
Maintenance Technician
economy plus auto sales
Carpentersville, Illinois
11.2021 - 02.2026
- Performed routine maintenance on cars and trucks to ensure optimal performance.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Inspected vehicles for mechanical issues and safety compliance.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Collaborated with team members to resolve complex automotive problems effectively.
- Operated hand and power tools to complete repairs.
- Followed safety protocols while operating tools and equipment during repairs.
- Maintained accurate records of all maintenance activities performed.
- Maintained inventory of tools and supplies for daily operations.
- Assisted customers with service inquiries and vehicle maintenance guidance.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
bus boy
El Molina
Carpentersville, Illinois
09.2018 - 03.2020
- Ensured cleanliness of dining area through sweeping and mopping floors.
- Delivered clean dishes and utensils to kitchen and dining areas.
- Assisted servers by clearing tables and resetting for incoming guests.
- Maintained cleanliness of dining area by sweeping and mopping floors.
- Supported team by communicating guest needs to kitchen staff.
- Organized glassware and cutlery for efficient service flow.
- Handled trash disposal and ensured proper waste management practices.
- Collaborated with colleagues to enhance overall dining experience for guests.
- Cleaned and sanitized tables, chairs, and booths after each customer's departure.
- Removed dirty dishes, glasses, and silverware from tables to be washed.
- Reset tables for new customers in an efficient manner.
- Performed basic maintenance tasks such as wiping down counters or mopping floors.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Replenished supplies of clean table linens, napkins, glassware, dinnerware, and flatware as needed.
- Checked on guests periodically throughout their mealtime to ensure satisfaction with their dining experience.
- Worked with front-of-house management to promote consistent workflows, keeping restaurant running smoothly during busy periods.
- Communicated effectively with other staff members about customer needs or requests.
- Followed safety guidelines when handling hot plates or sharp objects like knives and forks.
- Ensured that all supplies were stocked up at all times during shift hours.
- Stocked service areas with clean towels, condiments, utensils, paper products.
- Transported heavy loads of dishes between kitchen and dining room safely.
- Carried trays of food to diners' tables upon request of waitstaff members.
- Collected dishes and utensils at moment's notice, maintaining customer satisfaction and dining room cleanliness.
- Maintained adequate levels of linens, trays, and silverware items for customers and performed washing and sanitation.
- Kept track of inventory levels of necessary items such as cups, plates and other materials used while serving diners.
- Assisted waiters in taking orders from customers.
- Bussed tables by quickly cleaning off the debris left behind by customers.
- Greeted guests and provided them with menus.
- Maintained a clean dining area by sweeping floors and wiping down surfaces regularly.
- Wrote specials for each day and updated with menu changes.
- Provided prompt service to customers when they requested items or assistance.
- Established methods for prompt dish collection and upkeep of healthy dining room.
- Complied with health codes set forth by local government agencies.
- Assisted with setting up banquet rooms for special events.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Notified manager of issues with equipment or breakage.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Coordinated with the kitchen to manage the flow of dishes and optimize service efficiency.
- Assisted with dishwashing and related kitchen duties as needed during peak times.
- Stocked service areas with supplies such as coffee, food, tableware, and linens.
- Swept and mopped floors in dining areas to maintain cleanliness and safety standards.
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
- Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
- Addressed and resolved guest complaints regarding cleanliness and table settings promptly.
- Participated in team meetings to discuss service improvements and guest feedback.
- Assisted in the preparation of large parties and special events to ensure smooth service.
- Removed used tableware between courses and replaced tableware for next course promptly.
- Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
- Effectively multitasked within fast-paced environment.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Resolved guest complaints to maintain complete customer satisfaction.
- Stocked displays with new and transferred merchandise.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Filled and served various beverages for customers.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Greeted frequent visitors by name and explained new promotions.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Stocked customer service stations with paper products or beverage preparation items.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Assisted servers by clearing tables and resetting for new guests.
Education
High School Diploma -
Dundee Crown
Carpentersville, IL06-2020
Some College (No Degree) -
Elgin Community College
Elgin, ILSkills
- Order fulfillment
- Shipping and receiving
- Warehouse operations
- Inventory management
- Fulfillment processing
- Quality assurance
- Inventory staging
- Package verification
- Product quality checks
- Safety compliance
- Safety regulations adherence
- Forklift operation
- Equipment operation
- Trailer loading
- Heavy lifting
- Time management
- Problem solving
- Attention to detail
- Teamwork and collaboration
- Team collaboration
- Relationship building
- Customer satisfaction
- Willing to learn
- Detail-oriented
- Friendly and courteous
- Warehouse safety
- Heavy lifting
Timeline
Fulfillment Associate
Amazon
10.2024 - Current
Maintenance Technician
economy plus auto sales
11.2021 - 02.2026
bus boy
El Molina
09.2018 - 03.2020
High School Diploma -
Dundee Crown
Some College (No Degree) -
Elgin Community College