Anthony Thompson
Fort Worth
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
9
9
years of professional experience
Work History
Technician 3
Tesla
Fort Worth, TX
08.2025 - Current
- Using advanced diagnostic equipment to troubleshoot electrical and high-voltage systems in order to resolve vehicle issues.
- Perform complex structural and mechanical repairs.
- Conducted routine inspections to ensure compliance with quality standards across all service operations.
- Maintains comprehensive understanding of full self driving "FSD" as well as previous versions.
Mazda Technician & Trainer
Hiley Mazda
Fort Worth, TX
09.2023 - 08.2025
- Diagnosed and repaired vehicle systems to ensure optimal performance and safety.
- Stay current with new technology through Mazda's ongoing training programs.
- Helped to train and guide newer technicians, sharing what I've learned to keep the team sharp.
- Worked closely with coworkers to troubleshoot tough issues and keep repairs efficient and accurate.
- Conducted routine maintenance checks, enhancing vehicle reliability for customers.
Technician - DFW Skylink Project
Alstom
DFW Airport, TX
01.2024 - 01.2025
- Helped keep the Skylink train system running smoothly with regular maintenance and repairs.
- Responded quickly to technical problems to reduce downtime.
- Worked side by side with engineers and operations staff to make sure the system stayed safe and on schedule.
- Diagnosed technical issues in equipment, implementing effective solutions to minimize downtime.
Training and Operations Lead
Sitel/Foundever
Remote
01.2021 - 01.2023
- Led onboarding and training for over 1,000 new agents a week, including a major rollout for the Major League Baseball app.
- Managed operations for customer service teams supporting brands like Starbucks.
- Worked with trainers and HR to solve problems fast and make sure everyone had the tools to succeed.
- Oversaw daily operations to ensure efficiency and adherence to quality standards.
Dispatcher
Los Colinas Association & Allied Universal
Irving, TX
01.2017 - 01.2021
- Coordinated daily operations for effective dispatching of security personnel and resources.
- Kept records of incidents and made sure the right people were in the right place at the right time.
- Monitored communication channels to ensure timely response to incidents and emergencies.
Education
High School Diploma -
Dallas Can Academy
Dallas, TX06.2014
Mazda Technician Certification - undefined
Mazda North American Operations
Hurst, TX12.2023
Skills
- FSD Knowledge
- Automotive Diagnostics & Repair
- Electrical & Mechanical Maintenance
- Training & Mentorship
- Problem Solving Under Pressure
- Clear Communication & Teamwork
- Process Improvement & Efficiency
- Multitasking and organization
- Attention to detail
Timeline
Technician 3
Tesla
08.2025 - Current
Technician - DFW Skylink Project
Alstom
01.2024 - 01.2025
Mazda Technician & Trainer
Hiley Mazda
09.2023 - 08.2025
Training and Operations Lead
Sitel/Foundever
01.2021 - 01.2023
Dispatcher
Los Colinas Association & Allied Universal
01.2017 - 01.2021
Mazda Technician Certification - undefined
Mazda North American Operations
High School Diploma -
Dallas Can Academy