Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Johnson

Ocala,Florida

Summary

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Overview

16
16
years of professional experience

Work History

Technician 3

FedEx Ground
12.2018 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained compliance with regulatory standards and safety requirements.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Tested components and systems to evaluate performance and identify concerns.
  • Applied critical thinking and research to address complex issues.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Completed job reports and logs immediately following service calls.
  • Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
  • Reduced downtime for machines through proactive identification and resolution of technical issues.
  • Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.

Senior Technician

JSM & Associates
02.2013 - 12.2018
  • Monitored and enforced safety measures to mitigate hazards.
  • Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
  • Installed new systems and parts with efficient approach.
  • Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
  • Diagnosing and troubleshooting of device net and VFD applications
  • Extensive knowledge of VSU's, HSD's, and HCD's

Welding Lead

All Florida Erectors And Welding
04.2008 - 02.2013
  • Increased client satisfaction by promptly addressing concerns and providing detailed reports on welding projects'' progress.
  • Mentored junior inspectors, sharing expertise and knowledge to improve their skills and performance.
  • Maintained detailed records of inspections, facilitating easy reference and providing essential documentation for future projects.
  • Evaluated welder qualifications through practical tests and certifications, ensuring only qualified personnel were assigned to critical tasks.
  • Led and trained a crew of multiple welders and riggers on various projects around the country

Education

High School Diploma -

Umatilla High School
Umatilla, FL
05.2006

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Maintenance and repairs
  • Mechanical Knowledge
  • Preventive Maintenance
  • Welding & Fabrication
  • Logic Controllers

Timeline

Technician 3

FedEx Ground
12.2018 - Current

Senior Technician

JSM & Associates
02.2013 - 12.2018

Welding Lead

All Florida Erectors And Welding
04.2008 - 02.2013

High School Diploma -

Umatilla High School

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Brandon Johnson