Anthony Tillman

· Supervise, train, and support drivers to ensure compliance with delivery procedures, HIPPA regulations, and company policies.

· Organize and assign delivery routes for pharmacy drivers to ensure timely and efficient medication delivery to patients, clinics, and healthcare facilities.

· Serve as the point of contact between the pharmacy drivers, patients, healthcare facilities regarding delivery updates or issues.

· Resolve delivery errors, delays, or patient complaints while implementing corrective measures.

· Montor delivery timelines, track progress, and make adjustments to routes to traffic, weather, or urgent delivery requests.

• Trained new employees and delegated daily tasks and responsibilities.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Assisted management with scheduling, delegated tasks, monitoring productivity to meet store goals.