Dynamic automotive technician with extensive experience at Goodyear Auto Service Center, excelling in diagnostics and system repairs. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Skilled in tire mounting and balancing, with a strong commitment to safety and compliance with OSHA regulations.
Overview
4
4
years of professional experience
Work History
Automotive Technician
Goodyear Auto Service Center
10.2024 - Current
Changed, rotated, and balanced tires on different types of vehicles.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Along with 4 wheel alignments and other parts that need to be replaced
Replaced damaged, missing, or defective parts with new and refurbished components.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Assistant Manager
O'Reilly Auto Parts
08.2023 - 09.2024
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Generated repeat business through exceptional customer service.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Supervised day-to-day operations to meet performance, quality and service expectations.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Defined clear targets and objectives and communicated to other team members.
Lube Technician
Valvoline Instant Oil
06.2021 - 07.2023
Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Kept shop areas neat, clean, and free of safety hazards.
Greeted customers and answered questions about oil changes and other services.
Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.