Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Anthony Tricarico

Chicago

Summary

Adaptable and results-oriented customer service professional of 12 years who is skilled in handling customer inquiries efficiently, resolving issues, and ensuring satisfaction. Focused on teamwork and delivering results, adaptable to changing needs. Proficient in communication, problem-solving, and multitasking, with a positive attitude and reliability that fosters trust.

Overview

13
13
years of professional experience

Work History

Budtender

Village Dispensary Bucktown
06.2024 - Current
  • Guided customers in selecting appropriate cannabis products based on individual needs and preferences.
  • Educated patrons on product benefits, effects, and consumption methods to enhance user experience.
  • Maintained compliance with state regulations and dispensary policies to ensure safe operations.
  • Managed inventory levels by tracking product sales and reordering supplies as needed.
  • Trained new budtenders on customer service protocols and product knowledge for seamless operations.
  • Developed promotional strategies to increase customer engagement and loyalty within the community.
  • Collaborated with team members to optimize store layout for improved customer flow and accessibility.
  • Implemented feedback mechanisms to continuously improve service quality and address customer concerns effectively.
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Restocked supplies and arranged displays.

Project Manager

All Parking Lot Services
11.2012 - Current
  • Management – Responsible for supervising and conducting on-site evaluations of commercial parking lots for landscaping and snow removal. Included detail measuring and drawings of parking lots and planted areas.
  • Operations – Executing cleanup of parking lots, assisting in completion of a variety of landscaping and construction projects, and coordinating with co-workers.
  • Marketing – Developed key advertising logos and assisted in creation of new website.
  • Seasonal/As-Needed work (November 2012- April 2013, January 2014- March 2014, May 2015- July 2015, April 2016- August 2016, February 2017-February 2018, and August 2020-Present)

Laborer

Swenson Sealcoat
06.2023 - 10.2023
  • Operated sealcoating equipment to ensure smooth and even application on various surfaces.
  • Conducted routine maintenance on tools and machinery to maintain operational efficiency.
  • Collaborated with team members to complete projects within designated timelines and quality standards.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.

Apprentice Carpenter

McHugh Concrete Construction, Inc.
02.2020 - 08.2020
  • Site: 800 West Fulton Market, Chicago, IL 60607 (1 Tower 18 floors).
  • Started on the site when they were pouring half of the 2nd floor. Assisted with re-shoring and patching under the pour, on the west side of the building.
  • Erected scaffold on the west side of the building that connected the 1st floor to the 3rd floor, in addition to building towers for the next pour.
  • Team Leader of the re-shore crew from the basement, floors 1-16 which included installation, removal and re-organizing them logistically for effective reuse.
  • Assisted my journeyman with any safety-related issues, which included tethering of pole shores on the slab edge and installation of safety cable in between columns and on the pole shores (created a 2nd line of defense in case tethering was not strong enough).
  • Built temporary safety rails on both stairwells, located on the north side of the building.
  • Assisted with building and disassembling the stair towers.
  • The building had a staircase design and stepped in periodically on the south side of the building, whereby I assisted my journeyman with flying in tables, that were located on the south side of the building.
  • Framed boxouts on various floors and built towers on pour day. When something needed to get done, I was the guy called on to do it.

Apprentice Carpenter

McHugh Concrete Construction, Inc.
02.2019 - 07.2019
  • Site: 845 West Madison Street, Chicago, IL 60607 (2 towers 18 floors)
  • Started with Peri Panel Systems for the 1st floor. Built towers and assisted my Journeymen with whatever they needed. Also, helped with re-shoring and patching until we got to the 3rd floor.
  • Erected Scaffold for the north side of the building and underneath the pool on the 2nd floor.
  • I was put on the Re-shoring Crew after the 3rd floor. We re-shored a majority of both buildings. Also, helped in other areas of the site (Disassembling shoes, making sure pole shores were secure with safety cable, as well as helping on the deck, and building/disassembling Ganged Forms).
  • Helped the Windscreen Crew take out shoes and fix nettings. In addition, taking the time to make sure everything was safe and secure with safety cable.
  • Closer to the end of the project, I helped disassemble windscreens on Building A (North) until both buildings were topped off.

Apprentice Carpenter

Adjustable Concrete Construction
08.2018 - 01.2019
  • Site: 939 West Washington Boulevard, Chicago, IL 60607 (2 towers 18 floors)
  • Started on the base foundation for both buildings (Doka Forms, Plywood Forms, Baseplates, Keyways, Cutting, and Layouts).
  • Once we got out of the ground, I was put on the Scaffolding team. The scaffolding team worked on both buildings with a pour schedule of every other day.
  • Before each pour, I patched and re-shored to maintain the slab stability.
  • I also participated in some deck work (Edge form, Kickers, Safety rails, Netting, Baseplates, Etc.)
  • Was laid off once we topped off Building A, with only 4 floors left on Building B

Associate

Barnes & Noble Book Stores
08.2016 - 02.2017
  • Sale Associate-Set up and constructed end caps and tables. Answered phone calls from customers, to put items on hold or assist them with whatever they needed. I was the go to guy whenever anything needed to get done.
  • Shipping & Receiving- Worked mostly in the Receiving department, I assisted in opening and registering product into the system. As well as, organizing product into their desired locations. I also sent over a $100,000 of product back to the distributors.
  • Cashier- Finalized every sale in a fast and efficient way, made sure to provide positive energy to every guest/customer.
  • Customer service-Assisted every customer who entered the store, went above and beyond to find the right product/materials they needed. Always greeted and welcomed them into a helpful atmosphere.

Dispatcher

Kaplan Paving
11.2015 - 04.2016
  • Crew Tracker – Tracked employee’s start and finish times at each account on Crew Tracker App. Called each employee to clarify each service was done properly. Made judgment calls throughout storms, manually entered Crew data. Responsible for 40 individuals and sub-contractors during storm.
  • Customer Service – Spoke with customers, addressed any problems that occurred, and helped any way possible. Made sure materials are given to each employee with their own route sheet.
  • Clerical Work – Typed up contracts and filled out spread sheets on Excel. Organized materials and files by date and individual account.
  • Assistant to Director of Snow Services – Responsible for execution of snow operations plan, to ensure customers sites are safe and ready for the opening of the business.

Sales Associate Cashier

Sports Authority
08.2015 - 11.2015
  • Guest Service – Assisted every customer who entered the store, went above and beyond to find the right product/materials they needed. Always greeted and welcomed them into a helpful atmosphere.
  • Cashier – Finalized every sale in a fast and efficient way, made sure to provide positive energy to every guest/customer.
  • Employee of the Month – Received the honor of employee of the month for the month of September. Went above and beyond to restock items, greet customers, provide information, and created displays for our product.

Sales Associate

Target
08.2014 - 04.2015
  • Sales – Unloaded the product from the truck as fast and efficiently as possible, and assisted in distribution of product to the floor.
  • Guest Services – Provided customers with detailed assistance of product information and location.
  • Team Member Leadership – Took initiative of product flow and daily aspects of the job. I was given a lot of responsibilities that were out of the scope of my job title.

Sales Associate Cashier

Party City
08.2013 - 11.2013
  • Sales – Assisted customers with final procedure for their purchase and created balloon orders perfectly to the customers consent.
  • Guest Service – Down stocked items, re-stocked items, assisted customers with locations and availability whether it was in person or through the phone.

Education

Trade School - Carpentry/Carpenter

The Chicago Regional Council of Carpenters Apprentice and Training Program
06.2018

High School Diploma -

Barrington High School
Barrington, IL
06-2011

Skills

  • Positive customer engagement
  • Inventory and stocking
  • Merchandise receiving and handling
  • Windows OS and Microsoft products
  • Meeting sales goals
  • Adaptable and flexible
  • Informed product selections
  • Multitasking
  • Hard working
  • Packaging products
  • POS system operation
  • Customer service
  • Attention to detail
  • Product knowledge
  • Creative thinking
  • Security practices
  • Organization
  • Goal driven
  • Reliable and responsible
  • Team supervision

Timeline

Budtender

Village Dispensary Bucktown
06.2024 - Current

Laborer

Swenson Sealcoat
06.2023 - 10.2023

Apprentice Carpenter

McHugh Concrete Construction, Inc.
02.2020 - 08.2020

Apprentice Carpenter

McHugh Concrete Construction, Inc.
02.2019 - 07.2019

Apprentice Carpenter

Adjustable Concrete Construction
08.2018 - 01.2019

Associate

Barnes & Noble Book Stores
08.2016 - 02.2017

Dispatcher

Kaplan Paving
11.2015 - 04.2016

Sales Associate Cashier

Sports Authority
08.2015 - 11.2015

Sales Associate

Target
08.2014 - 04.2015

Sales Associate Cashier

Party City
08.2013 - 11.2013

Project Manager

All Parking Lot Services
11.2012 - Current

Trade School - Carpentry/Carpenter

The Chicago Regional Council of Carpenters Apprentice and Training Program

High School Diploma -

Barrington High School

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