Anthony Trujillo
Scottsdale,AZ
Summary
Detail oriented sales professional with solid customer relations skills and proven success in high pressure fast paced environments. Handle strong call volumes effortlessly, boosting performance and company revenue with organized approach and good time management abilities
Overview
14
14
years of professional experience
Work History
Woman's Shoes
Nordstrom
05.2023 - Current
- Displaying consistency on being one of the top sales associates in the department and exceeding sales goals.
- Adding customers to client style book to boost sales and information to remember product, sizing, and style preferences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Banker Associate
JP Morgan Chase
08.2022 - 05.2023
- Handle transactions for customers, including check cashing, deposits, withdraws, transfers, loan payments, cashier's checks, and opening and closing of accounts
- Reconcile cash drawer by providing cash transactions, counting and packaging currency and coins
- Identify customer needs, provide information on new services, and direct customers to branch representatives as needed.
Seasonal Client Advisor
Tiffany & Co.
10.2018 - 12.2022
- Accompanied customers in their journey through the store while showcasing and presenting jewelry
- Met sales quotas, frequently exceeding targets by taking advantage of upselling opportunities
- Create an emotional connection with every customer and provide excellent customer service
- Anticipate customer needs and answer questions or help with anything they need.
Leasing Consultant
Knightvest Managment
06.2017 - 05.2021
- Connected with prospective leads via telephone, email, and in-person
- Met occupancy goals with strategic marketing plans and exceptional customer service
- Kept units move-in ready with consistent maintenance and cleaning
- Assist in collecting rent while maintaining a low delinquency.
Sales Manager
Burberry
10.2016 - 06.2017
- Coordinated sales meetings to discuss targets, marketing campaigns, and strategy improvements
- Trained sales team on strategies to manage value messages, structure opportunities, and achieve deal closures
- Supported team with receiving, pricing, and merchandising
- Build a strong clientele portfolio while maintaining communication with clients on new releases and product demand.
Client Advisor
Louis Vuitton
10.2014 - 10.2016
- Delivered exceptional customer service in a high paced luxury environment.
- Assisted with product repairs and product customization with 'hot stamping.'
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Assistant Manager
Ed Hardy
10.2009 - 10.2012
- Coordinated day-to-day operations
- Ensuring that company guidelines are followed
- Setting up and organizing schedules
- Devising and setting up objectives to boost company productivity
- Interviewed, hired, and trained new employees on company policies and product knowledge
- Assisted in creating appealing and eye-catching visual displays that lead the customer through the entire store.
Education
No Degree - General
Maricopa Community Colleges - Mesa Community College
Mesa, AZSkills
- Exceptional Customer Service
- Very Organized
- Product Knowledge
Timeline
Woman's Shoes
Nordstrom
05.2023 - Current
Banker Associate
JP Morgan Chase
08.2022 - 05.2023
Seasonal Client Advisor
Tiffany & Co.
10.2018 - 12.2022
Leasing Consultant
Knightvest Managment
06.2017 - 05.2021
Sales Manager
Burberry
10.2016 - 06.2017
Client Advisor
Louis Vuitton
10.2014 - 10.2016
Assistant Manager
Ed Hardy
10.2009 - 10.2012
No Degree - General
Maricopa Community Colleges - Mesa Community College