Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Tucker

Chester,PA

Summary

Adaptable Surveillance Agent/Security Officer follows effective procedures while collaborating with internal departments. Good attention to detail and quick to spot theft, cheating and other illegal activities. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Surveillance Agent

Harrah's Chester Casino & Racetrack
Chester, PA
05.2023 - 05.2024
  • Investigated calls and complaints involving card counters, game cheaters and wrongly paid losing hands.
  • Operated surveillance cameras, monitors and other equipment.
  • Communicated with other security staff using radio, intercom, telephone and internet-based communications systems to coordinate facility-wide security operations.
  • Maintained and operated surveillance equipment.
  • Created safe and secure environment for visitors and staff members.

Security Officer

Harrah's Chester Casino & Racetrack
Chester, PA
11.2021 - 05.2023
  • Guarded restricted areas to prevent unauthorized entry.
  • Monitored premises and recorded activity in daily officer reports.
  • Verified photo IDs and tickets to allow guests passage.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Warned persons of rule infractions or violations and evicted violators from premises.

Charity Shop Assistant

Green Drop
West Chester/Aston, PA
09.2019 - 02.2021
  • Restocked and organized shelves during slow periods to maintain store appearance.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Engaged with customers and recommended products based on needs and requests.
  • Greeted customers to determine wants or needs.

Outlet Sales Associate

Bob's Discount Furniture
Wilmington, DE
04.2016 - 02.2019
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Developed trusting relationships with customers by making personal connections.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Increased purchase amounts by cross-selling with similar products.

Warehouse Worker

Amazon
Newcastle/ Middletown, DE
09.2012 - 01.2014
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Used digital database to keep records of units and stock moved.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.

Steward

Harrah's Chester Casino & Racetrack
Chester, PA
06.2008 - 08.2011
  • Backed up kitchen team members during heavy work periods to maximize team coverage.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Disinfected kitchen surfaces, equipment and tools using cleaner to sanitize.

Education

Commercial Driving License

All-State Career School
Essington, PA
03-2024

High School Diploma -

William Penn High School
New Castle, DE
06-2008

Skills

  • Knowledge of gaming regulations
  • Crime prevention methods
  • Patrolling
  • Surveillance camera operations
  • Report Writing
  • Thorough investigative abilities
  • Perseverance
  • Team Player
  • Positive Attitude
  • Microsoft Office

Timeline

Surveillance Agent

Harrah's Chester Casino & Racetrack
05.2023 - 05.2024

Security Officer

Harrah's Chester Casino & Racetrack
11.2021 - 05.2023

Charity Shop Assistant

Green Drop
09.2019 - 02.2021

Outlet Sales Associate

Bob's Discount Furniture
04.2016 - 02.2019

Warehouse Worker

Amazon
09.2012 - 01.2014

Steward

Harrah's Chester Casino & Racetrack
06.2008 - 08.2011

Commercial Driving License

All-State Career School

High School Diploma -

William Penn High School

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Anthony Tucker