Anthony V. Fee

Customer-focused Service Delivery Manager with over 20 years of experience in telecommunications, fiber network design, and construction management. Proven ability to handle large-scale, high-visibility projects for Fortune 500 businesses with zero customer escalations. Recognized for exceptional time management, cross-functional leadership, and a commitment to exceeding customer expectations. Strong background in HFC design, permitting, and stakeholder collaboration. Skilled in Salesforce, Granite, Remedy, and Jira.

Result-driven Service Delivery Manager with experience in managing complex projects, optimizing service delivery processes and improving customer satisfaction rates. Strong leadership skills coupled with the ability to build high-performing teams and implement strategic improvements. Proven record of success in reducing costs while maintaining high service standards, demonstrating outstanding problem-solving and communication abilities. Results-driven Service Delivery Manager known for high productivity and efficient task completion. Specialize in strategic planning, client relationship management, and process optimization to ensure smooth service delivery. Excel in leadership, communication, and problem-solving skills, enabling successful team collaboration and customer satisfaction.