Anthony Wade-Auston
Dearborn,MI
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
13
13
years of professional experience
Work History
Vice President & Co-founder
Pressure Elite 7v7
Dearborn, MI
11.2023 - Current
- Guided and developed young individuals aged 8-18 through coaching and mentoring initiatives.
- Assisted in fundraising efforts by coaching team members and providing support to parents.
Owner
Vegan Muscle LLC
Dearborn, MI.
12.2020 - Current
- - Responsible for personal training, marketing, accounting, and serving as a brand ambassador for the fitness brand.
Help Desk Field Technician
Salvation Army
Detroit
05.2022 - 03.2023
- - Responsible for adding store associates to Counter Point POS, installing and managing Night Owl NVR/Power Over Ethernet cable drops, software for all departments in corporate headquarters, speaker/audio installation for all stores and headquarters, hardware and software troubleshooting, network troubleshooting at the data link layer and physical layer, printer installation and troubleshooting, VoIP installation, and patch cabling and testing.
Order Selector
Lipari Foods
Warren
07.2020 - 09.2020
- - Responsible for selecting customer orders and fulfilling them as quickly and accurately as possible. Daily tasks include selecting, staging, packaging, and loading customer orders to be delivered without damage or error while operating electric pallet jack.
Help Desk Technician
Stefanini
Southfield
07.2017 - 06.2020
- - Provided first-level technical support for end users related to computer software and hardware while also providing great customer service.
- - Managed and created active directory accounts and trained new employees on troubleshooting processes.
Help Desk Analyst
Mid-Michigan Community College
Mt. Pleasant
01.2017 - 06.2017
- - Provided students and teachers with great customer service and technical assistance for incoming queries and issues related to computer systems, software, and hardware.
- - Responded to queries in person or over the phone, wrote training manuals, trained computer users, and maintained daily performance of computer systems.
Server
Soaring Eagle Casino
Mt. Pleasant
04.2013 - 06.2017
- - Provided fast and courteous service to guests, scheduled dining reservations, greeted guests, and kept the dining room serving station neat and clean.
Education
Bachelor of Science - Information Technology
Central Michigan University
Mt. Pleasant, MI05.2017
Skills
- - Proficient in Adobe programs such as InDesign, Photoshop, and Illustrator
- - Proficient in the Windows Microsoft Office suite
- - Windows 7 and 10 OS
- - iOS
- - Linux/Unix OS
- - Active Directory
- - ServiceNow
- - RemedyForce
- - Cegid POS
- - Citrix
- - SAP
- - InWebo Authentication
- - Java, JavaScript
- - HTML, CSS
- - SQL
- - Visual Basic, C# programming, and scripting languages
- - Cisco's IOS
Timeline
Vice President & Co-founder
Pressure Elite 7v7
11.2023 - Current
Help Desk Field Technician
Salvation Army
05.2022 - 03.2023
Owner
Vegan Muscle LLC
12.2020 - Current
Order Selector
Lipari Foods
07.2020 - 09.2020
Help Desk Technician
Stefanini
07.2017 - 06.2020
Help Desk Analyst
Mid-Michigan Community College
01.2017 - 06.2017
Server
Soaring Eagle Casino
04.2013 - 06.2017
Bachelor of Science - Information Technology
Central Michigan University