Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Anthony Walker

Memphis,TN

Summary

Dynamic professional with a strong background at Federal Express, excelling in effective troubleshooting and analytical problem-solving. Proven ability to enhance operational efficiency and maintain accurate records. Recognized for fostering positive relationships and delivering exceptional customer support, ensuring a safe and organized environment in fast-paced settings.

Overview

12
12
years of professional experience

Work History

Flow Control Agent

Federal Express
11.2024 - Current

Start up and end sort operation in SPSS

Balance Freight in the East and West in SPSS

Communicate any issues concerning maintenance

Report all updates on freight coming in and out of SPSS

Hub Control Agent

Federal Express
05.2023 - 11.2024

Communicate with managers concerning freight coming in off various flights.

Maintain a daily logbook for discrepancies for ingoing and out going flights.

Manage inventory

Work closely with Material Handlers to ensure containers are accounted for and accurate.

Security Officer

Imperial Security
07.2016 - 12.2018
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.

Forklift Operator

Milwaukee Tool
09.2013 - 10.2017
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.

Education

High School Diploma -

Southside High School
Memphis, TN
05-2007

Skills

  • Effective troubleshooting skills
  • Optimistic outlook
  • Customer support expertise
  • Analytical problem-solving
  • Accurate information recording
  • Analytical reasoning
  • Proficient in recordkeeping
  • Effective relationship management
  • Strong organizational abilities
  • Availability for varied schedules

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Flow Control Agent

Federal Express
11.2024 - Current

Hub Control Agent

Federal Express
05.2023 - 11.2024

Security Officer

Imperial Security
07.2016 - 12.2018

Forklift Operator

Milwaukee Tool
09.2013 - 10.2017

High School Diploma -

Southside High School