
Motivated and detail‑oriented professional transitioning from a successful career as a delivery driver into entry‑level IT and cybersecurity. Brings a strong foundation in troubleshooting, customer service, and problem‑solving developed through years of navigating complex routes, resolving issues independently, and maintaining high accuracy under time pressure. Experienced in working with mobile devices, route‑optimization software, and digital tracking tools, with growing hands‑on skills in system configuration, network fundamentals, and security best practices through self‑study and formal training. Known for reliability, integrity, and a commitment to following safety and compliance protocols—qualities that translate directly into secure, disciplined IT operations. Eager to contribute to a technical team, continue developing cybersecurity expertise, and support organizational goals through strong analytical thinking and a willingness to learn.