Self-starter with a demonstrated track record of sales success. Adept at establishing high-performance cultures and leading by example to transform average sales professionals into consistent sales closers.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Carrolls LLC
Bowling Green, OH
12.2023 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Store Leader
Kroger
Sylvania, OH
01.2023 - 01.2024
Analyzed financial reports to identify opportunities for cost savings or increased profitability
Identified areas where processes could be improved upon for greater efficiency
Created weekly schedules for staff that maximized efficiency while minimizing labor costs
Coached store associates using huddles, observation checklists, and evaluations
Identified areas of improvement within the store's operations; developed solutions accordingly.
Area Manager
Spectrum
Bowling Green, OH
04.2018 - 09.2022
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Retail Banker
Woodforest National Bank
Toledo, OH
09.2012 - 04.2016
Provided coaching and mentoring support for employees at all levels of the organization
Used customer feedback for improving operations and building brand loyalty
Strengthened client portfolio by identifying needs and recommending suitable financial products or services.