ANTHONY WATTWOOD
Manheim,PA
Summary
10+ years of customer service. I take genuine pleasure in seeing a customer have his or her needs met. Being part of a hard working and functional team motivates me to want to be an equal contributor to that team. Problem solving and working as a team are 2 things I take very seriously. I am very flexible and can be counted on to take the extra steps for uncommon customer service.
Overview
7
7
years of professional experience
Work History
PARTS COUNTER SALES
UTILITY KEYSTONE TRAILER SALES
12.2023 - Current
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
PARTS/Service Representative
UTILITY KEYSTONE TRAILER SALES
07.2022 - 12.2023
- Maintained productivity and quality standards at all times.
- Helped technicians every day with positive attitude and focus on their satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
Wash Bay Technician
UTILITY KEYSTONE TRAILER SALES
02.2021 - 07.2022
- Performed routine maintenance on wash bay equipment to ensure optimal performance and longevity.
- Enhanced customer satisfaction with thorough interior cleaning and detailing tasks.
- Ensured proper usage of cleaning chemicals and equipment, minimizing waste and potential hazards.
- Promoted a positive workplace culture through effective communication, teamwork, and proactive problemsolving.
Cook Shift Leader
Five Guys Burger And Fries
04.2018 - 06.2022
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
Education
Associate of Arts - BUSINESS
EASTERN FLORIDA COMMUNITY COLLEGE
Melbourne05-2014
DIPLOMA OF DISTINCTION - COLLEGE PREP
WEST SHORE JR/SR HIGH
Melbourne05-2013
Skills
- MICROSOFT APPLICATIONS
- KNOWLEDGABLE OF KARMAK
- TEAM PLAYER
- WILLING TO GO EXTRA MILE
Timeline
PARTS COUNTER SALES
UTILITY KEYSTONE TRAILER SALES
12.2023 - Current
PARTS/Service Representative
UTILITY KEYSTONE TRAILER SALES
07.2022 - 12.2023
Wash Bay Technician
UTILITY KEYSTONE TRAILER SALES
02.2021 - 07.2022
Cook Shift Leader
Five Guys Burger And Fries
04.2018 - 06.2022
Associate of Arts - BUSINESS
EASTERN FLORIDA COMMUNITY COLLEGE
DIPLOMA OF DISTINCTION - COLLEGE PREP
WEST SHORE JR/SR HIGH
Similar Profiles
Virgil CartterVirgil Cartter
Tractor Trailer Mechanic at Utility Trailer sales of ArizonaTractor Trailer Mechanic at Utility Trailer sales of Arizona
Shawna RobbinsShawna Robbins
DMV Title Clerk/Accounting Clerk at Utility Trailer SalesDMV Title Clerk/Accounting Clerk at Utility Trailer Sales
Mirielle PanamenoMirielle Panameno
Front Desk Receptionist at 1580 Utility Trailer Sales Of UtahFront Desk Receptionist at 1580 Utility Trailer Sales Of Utah