Anthony Webber
East Peoria
Summary
Experienced with handling diverse claims processes and resolving complex issues efficiently. Uses analytical skills and customer service expertise to ensure smooth claims handling. Commitment to efficient claim handling to ensure customer satisfaction and metric goals are met on a regular basis.
Overview
6
6
years of professional experience
Work History
Claims Generalist Associate
Progressive Insurance
10.2023 - Current
- Expedited claim resolutions through effective communication with all parties parties
- Minimized financial risks for the company by conducting in-depth investigations of potentially fraudulent claims.
- Maintained customer satisfaction by providing prompt and accurate responses to inquiries regarding claim status.
- Managed high-volume workload while consistently meeting metric goals and maintaining quality standards for claims handling
- Developed in-depth understanding of insurance policies and procedures.
Warehouse Operations Supervisor
Sorce Freshwater
09.2020 - 06.2023
- Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
- Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
- Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
Purchaser
Sorce Enterprises
07.2019 - 07.2020
- Purchased products from over 40 suppliers, vendors and other representatives per week
- Prepared purchase orders using ERP systems, ensuring accurate data entry and timely communication with suppliers.
- Communicated and scheduled deliverers with logistics department
- Maintained shipment and purchase records
Education
Bachelor of Science - Kinesiology
Eureka College
Eureka, IL05-2016
Associate of Science - Kinesiology
Lewis And Clark Community College
Godfrey, IL05-2014
Skills
- Claims Analysis
- Strong Communication Skills
- Effective Time Management
- Detail Oriented
Timeline
Claims Generalist Associate
Progressive Insurance
10.2023 - Current
Warehouse Operations Supervisor
Sorce Freshwater
09.2020 - 06.2023
Purchaser
Sorce Enterprises
07.2019 - 07.2020
Bachelor of Science - Kinesiology
Eureka College
Associate of Science - Kinesiology
Lewis And Clark Community College