Anthony Williams
Staten Island,New York
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Forklift Operator, Night Inventory
BJ’s Warehouse
Staten Island, USA
10.2024 - Current
- Operates a forklift in a safe and efficient manner.
- Inspects forklifts prior to use and follows established safety standards.
- Loads and unloads merchandise and materials to and from delivery trucks.
- Inspects and prepares delivery trucks for unloading.
- Accurately receives all merchandise and materials delivered to the club.
- Lifts, reserves and drops pallets of merchandise to and from the overhead steel and the sales floor.
- Prepares pallets for safe reserving by wrapping, strapping, stacking, labeling, and correcting broken pallets.
- Transports merchandise, material and pallets safely throughout the club.
- Utilizes a pallet jack as needed.
- Stocks, rotates, and stores general merchandise and food merchandise.
- Ensures that merchandise is fully stocked.
- Handles damaged and spoiled merchandise in accordance with company policies and procedures.
- Ensures the club is neat, clean, and organized.
- Performs general maintenance duties including removing trash and cardboard from the club.
- Participates in daily club openings and closings.
- Returns merchandise back to the sales floor.
- Maintains all club policies and procedures.
- Performs other duties as assigned and works in other departments as needed.
Fulfillment Associate and Social Distance Associate
Amazon
Staten Island, USA
03.2020 - Current
- Inbound processing and sorting of customer packages.
- Work in teams to meet end of shift deadlines.
- Work in a fast-paced environment.
- Inspect products and problem-solving duties for damaged products.
- Processed customer orders accurately and efficiently in fast-paced environment.
- Packaged products carefully to prepare for shipment to customers nationwide.
- Operated material handling equipment to move products within the warehouse.
General Maintenance Mechanic
Northwell Health
Staten Island, USA
02.2007 - 01.2020
- Painting, drywall, repairing and maintaining Hospital facility.
- Repair and replacing of tile flooring.
- Renovations on patient rooms
- Replaced lighting, fixtures
- Maintained the upkeep of the grounds, trash and snow removal outside the facility.
- Knowledge and experience with hand tools.
- Woodwork, furniture repair and assembly of office equipment.
- Delivery of supplies, materials and equipment as needed.
- Assisted Patient Care Managers when requested.
- Assisted Master plumber and the lead carpenter with various tasks.
- Completed various work orders as requested by Management.
- Completed yearly compliance for The Code of Ethical Conduct Program.
- Checked building conditions on a regular basis and performed maintenance, plumbing, carpentry and painting as indicated.
- Performed monthly Preventative Maintenance, to include fire extinguishers, smoke detectors (batteries) etc.
- Installs and repairs hardware such as door closures, window parts, lock and louvers.
- Install shelving, cabinetwork and bulletin boards.
- Repairs partitions, ceilings (replaces tiles), floor tiles, floors, sheetrock, taping and supports
- Changes and cleans filters for ventilation system.
- Performed other items of work as assigned or directed, including moving equipment, painting and demolition work.
- Maintain and repair various portable items of patient care equipment, such as stretchers, wheelchairs, and beds.
Education
High School Diploma -
New Dorp High School
06.1987
Skills
- Preventive and corrective maintenance
- Repair and assembly
- Hospital furniture upkeep
- General plumbing services
- Groundskeeping
- Painting and sheetrock installation
- Compounding and taping, wet sanding, dry sanding
- Problem solving
- General maintenance
- Storage and organization
- Certified pallet jack operator
- Customer Service-oriented
- Customer focused
- Workplace cleanliness
- Customer service orientation
- Attention to detail
Military Service
United States Navy, Boatsmen on the “USS Thorn DD988”, 02/01/92, 12/01/94
Certification
Raymond standup forklift, Crown standup forklift. EPJ Certified. Bartender certificate.
Accomplishments
Became a certified coach with Special Coach, supporting athletes with intellectual disabilities through sports, teamwork,and confidence-building. Certified bartender with formal training in drink preparation, responsible alcohol service, and customer service. Eager to apply skills in a fast-paced bar environment and provide excellent guest experiences. Completed Assistant Manager training program focused on leadership, operations, and customer service.
Timeline
Forklift Operator, Night Inventory
BJ’s Warehouse
10.2024 - Current
Fulfillment Associate and Social Distance Associate
Amazon
03.2020 - Current
General Maintenance Mechanic
Northwell Health
02.2007 - 01.2020
High School Diploma -
New Dorp High School