Anthony Wilson
Dublin,VA
Summary
Results-driven Shop Foreman known for high productivity and efficiency in task completion. Specializes in team leadership, workflow optimization, and quality control management. Excels at communication, problem-solving, and adaptability, ensuring seamless operations and project success. Committed to fostering a team-based work environment that promotes skill development and employee satisfaction.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Shop Foreman
Highway Motors Inc.
Roanoke, Virginia
01.2024 - Current
- Supervise daily operations and staff activities on shop floor.
- Coordinate workflow to guarantee timely repair completion.
- Ensure compliance with safety regulations and company policies.
- Conduct regular inspections to maintain quality standards in repairs.
- Facilitate communication between technicians and management regarding issues.
- Review repair orders for accuracy prior to service.
- Monitored employee performance and provided feedback to improve productivity.
Warranty Administrator
Highway Motors Inc
Roanoke, VA
10.2013 - 12.2023
- Processes warranty claims in a timely manner for each manufacturer and distributor.
- Ensured all warranty paperwork contained all of the required documentation for each manufacturer.
- Verified policies and procedures were being followed for each manufacturer and distributor.
- Reconciled all warranty receivables with the appropriate accounting schedule.
- Processed customer credits, warranty appeals, and adjustments while updating Service Manager on progress.
- Managed warranty parts and disposition per manufacturers' requirements, ensuring compliance and organization.
- Maintained files of all warranty records as required by the warrantor.
- Navigated Highway Motors through four International warranty audits, maintaining compliance and enhancing audit readiness.
Education
Associate of Science - Marketing
New River Community College
Dublin, VA05-2002
Skills
- Staff supervision
- Workflow coordination
- Safety compliance
- Performance monitoring
- Job estimating
- Warranty processing
- Problem solving
- Time management
- Multitasking
- Training and mentoring
Certification
- Certified in International, Cummins, Cat, and Mitsubishi Warranty
- Working towards becoming Master Certified for International
Timeline
Shop Foreman
Highway Motors Inc.
01.2024 - Current
Warranty Administrator
Highway Motors Inc
10.2013 - 12.2023
Associate of Science - Marketing
New River Community College