With years of experience managing major accounts and supporting large teams in project management, I maintain strong client relationships, am extremely detail-oriented, and organized.
Overview
24
24
years of professional experience
Work History
Inventory Analyst
JABIL CIRCUIT
01.2006 - 12.2007
Manage profit and loss for 3 multimillion accounts
Working closely with project management team, procurement and other business functions
Utilizing SAP to maintain Cycle Counts, Material Handlers progress, Shipping receiving activities, and Data reports
Develop RMA process for a 72 hour turn around to prevent potential loss in profit
Working with Procurement prioritizing projects
Security Forces / Combat Arms Training and Maintenance Instructor
Air force National Guard
01.1997 - 12.2007
Enforces standards of conduct, discipline, and adherence to laws and directives
Flight Chief (Supervisor) - Schedules, manages 12 to 24 personnel in a working shift and perform force protection duties
Provide training on current regulations, acknowledge performance through evaluation
First year of service selected by Commanding Officer and assigned to joint Counter Drug Task Force in Alaska in which consisted of Federal, State, Local, Military Law enforcement
4th year of service selected by Commanding Officer and assigned to Combat Arms Instructor for the 129th wing
Provided instructional and evaluation for base populace on small arms, oversee, maintain and repair
Planning / Forecasting - 3year outlook with QTRly reviews to ensure meeting target
Assist with base security planning, address potential security risk
Executive Protection Agent
Eagle Eye International Protective Services
01.2017 - 12.2020
Provide protection and security for High Net Worth Cliental (individual & family) to include property
Emergency response Agent to any given situation that affects Cliental (individual & family) and property
Act as Liaison / Property Manager representing the cliental in any given event
Identify possible risk and provide recommended security solutions
Monitoring Estate/ Residence/ Property via CCTV camera with an understanding of program
Project manager for Quarterly Business reviews between Eagle Eye and Cliental
Product Manager
SYNNEX COPORATION
01.2019 - 12.2019
Developing and executing a go to market strategy for assigned vendor
Ensure all resources are used to the fullest potential on behalf of the vendor and act as the point of internal escalation for vendor issues relating to operational, marketing and/or finance issues
Manage profit and loss of product line including but not limited to minimizing losses
Responsible for meeting/exceeding monthly revenues, Net GM%, and Net GM$ vendor forecasts and own P & L responsibilities for assigned vendors
Support sales with product guidance, product pricing, and market trends and ensure vendor regular train sales
Work with sales and buyers to ensure sales forecasts are incorporated into future buying volumes and respond to inquiries about orders and work with Vendor and Sales to maximize bid opportunities
Consolidator of competitive information and point of escalation on vendor issues relating to their channel strategies, selling practices, special programs, and other general troubleshooting
Sales Operations Account Manager
WESTERN DIGITAL
01.2009 - 12.2018
Strategically plan to customers demand; Identify possible risk; provide reports on quarterly outlook
Analyze forecasted demand, inventory, and channel sell through, develop/manage daily, weekly and quarterly supply plans
Order Management; Verify customers, qualification, contract, availability of product
Backlog management, meet customers required date, and provide weekly estimated availability reports to customer
Customer service; build rapport, respond to emails/phone messages in a timely manner
Rebates - Issuing Credit memos and creating pivot tables using Microsoft excel for the customers
Accruals Shipped and Billing monthly report review for discrepancies and provide a summarized report to finance
SAP knowledgeable; strong understanding of Order to Cash; Multiple project involvement
Microsoft knowledgeable - word, excel, creating pivots, power point
Created monthly reports for records, closed terminated records and completed chart audits
Proactively identifies, qualifies, and processes new and existing customer
Possessing direct account ownership, builds and expands strategic relationships with customers by educating on products, solutions and services
Logistics
JAN MARINI SKIN RESEARCH
01.2008 - 12.2009
Data Entry, Pull and verify products with invoice, Using UPS system for shipping
Developed and created a more effective filing system to accelerate paperwork processing
Selected products for specific routes according to pick sheets
Oversee special orders and after-hours, urgent shipping jobs
RMA & Customer Service Support
ADVANTECH
01.2007 - 12.2008
SAP knowledgeable Data entry for all received and shipped RMA building good customer relation, responding to emails and phone messages in a timely manner
Assemble products once repaired
Familiar with UPS, FedEx, and DHL shipping Freight process
Inventory Control / Assembly
Resolved service issues in a timely manner, including coordinating and processing returns
Received incoming shipments and reviewed contents against purchase order for accuracy
Education
Heald College
01.2012
Boston Reed College
01.2009
Skills
Timeline
Product Manager - SYNNEX COPORATION
01.2019 - 12.2019
Executive Protection Agent - Eagle Eye International Protective Services
01.2017 - 12.2020
Sales Operations Account Manager - WESTERN DIGITAL
01.2009 - 12.2018
Logistics - JAN MARINI SKIN RESEARCH
01.2008 - 12.2009
RMA & Customer Service Support - ADVANTECH
01.2007 - 12.2008
Inventory Analyst - JABIL CIRCUIT
01.2006 - 12.2007
Security Forces / Combat Arms Training and Maintenance Instructor - Air force National Guard