Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with superior planning and time management abilities.
Overview
6
6
years of professional experience
Work History
Trainer
Zeus Digital Theaters
09.2023 - Current
Improved employee performance by designing and implementing effective training programs.
Enhanced trainee engagement through hands-on activities.
Developed customized training materials
Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
Evaluated crew members'' progress and provided constructive feedback for continuous development.
Delivery Driver
Point To Point, Fed Ex Contractor
11.2023 - 01.2024
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Maintained strong relationships with clients through proactive communication and personalized service.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Delivery Driver
Papa John's Pizza
01.2022 - 09.2023
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Maintained strong relationships with clients through proactive communication and personalized service.
Mechanic
Maple Leaf Communications
03.2018 - 01.2022
Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
Education
Associate of Science - Computer And Information Sciences
Blue Ridge Community College
Weyers Cave, VA
05.2023
Associate of Applied Science - Automotive Mechanics
York County Technical School
York, PA
03.2018
Skills
Program Management
Course Development
POS Systems
Coaching and Mentoring
Training Tools and Resources
Team leadership and supervision
DOT Compliance
Materials Transport
Commercial driving
Vehicle Maintenance
Route Planning
Equipment monitoring
Basic vehicle repairs
Timeline
Delivery Driver
Point To Point, Fed Ex Contractor
11.2023 - 01.2024
Trainer
Zeus Digital Theaters
09.2023 - Current
Delivery Driver
Papa John's Pizza
01.2022 - 09.2023
Mechanic
Maple Leaf Communications
03.2018 - 01.2022
Associate of Science - Computer And Information Sciences
Blue Ridge Community College
Associate of Applied Science - Automotive Mechanics