ANTHONY ZAMMICHIELI
New Carrolton,MD
Summary
Successful banker with 17 years of sales experience and 9 years of management experience. Quality communicator and active problem solver. Able to meet deadlines and delegate responsibilities with minimal supervision. Eager to tackle a new task. Committed job seeker with a history of exceeding company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Branch Banker
PNC Bank
01.2020 - Current
- Personal and small business banking, product sales, outbound calls, retail banking services, appointment setting, effective lobby management, customer digital support, educates customers on finances.
- Assisted customers with opening new accounts, processing deposits and withdrawals, cashing checks and making loan payments.
- Conducted financial reviews for existing customers to identify additional products or services that could benefit them.
- Developed relationships with local businesses to increase branch visibility within the community.
- Participated in outreach activities at schools, churches and other organizations to promote bank products and services.
- Analyzed customer credit reports to determine eligibility for loans or mortgages.
- Trained new employees on proper procedures related to customer service, sales techniques and operational policies.
- Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
- Consolidated business data into actionable metrics to simplify and highlight areas of concern and opportunity.
Sales and Operations Manager
Unified Moving Services, LLC
01.2006 - 01.2020
- Prospecting sales leads in a thorough a timely matter.
- Scheduling crews for moving jobs.
- Making sure all storage and personal accounts were in good standing and handling any and all problems regarding clients
- Establishing a positive social media presence for the company.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Education
High School Diploma -
Hammond High School
01.2005
2 years Community College -
Howard Community College
Skills
- Critical thinking
- Multitasking
- Fluent in Excel and Microsoft Teams
- Loan Processing
- Retirement planning
- Financial Planning
- Credit analysis
- Branch operations
- Sales tactics
- Customer Relationship Management
- Business Relationship Management
- Financial Management
- Cash Flow Management
Accomplishments
- PNC Market All-Star, 2021, 2022, 2023, 2024
Certification
- NMLS ID# 1974951
Trainings and Certifications
- Small business lending
- Merchant services
- Treasury Management
References
References available upon request.
Timeline
Senior Branch Banker
PNC Bank
01.2020 - Current
Sales and Operations Manager
Unified Moving Services, LLC
01.2006 - 01.2020
High School Diploma -
Hammond High School
2 years Community College -
Howard Community College