Anthony Zaragoza
Los Angeles Harbor College
Harbor City,CA
7
years of professional experience
Dedicated professional with proven experience working in fast-paced office environments. Skilled in providing exceptional customer service, completing a variety of clerical and administrative tasks, and supporting staff and daily office operations. A dependable, punctual, and hardworking team player who works effectively with minimal supervision while maintaining accuracy, professionalism, and productivity.
Work History
Senior Office Assistant, Nursing Department
3 Years 8 Months- Maintain accurate files and records.
- Managing clerical tasks, handling communication among departments via email, teams or in person.
- Managed clerical tasks and facilitated communication among departments through email, teams, or in person.
- Facilitate department tours for community outreach
- Create/update department web page
- Create/manage purchase orders, vendors, and contracts.
- Coordinated room reservations for classes and meetings to ensure availability and proper setup.
- Posted and updated relevant information on the department website to ensure accessibility and accuracy.
- Prepare, type, proofread and distribute reports in person or via email including memoranda, schedules and lists.
- Preview student applications, assuring credentials are accurate and kept secure.
- Assist in onboarding students to clinical sites.
- Provide guidance and technical assistance to others.
- Train others in the functions, rules, practices and procedures of the office.
- Conducted training sessions for colleagues on office functions, rules, and procedures to enhance team efficiency.
- Coordinated office operations to enhance workflow efficiency and support various departments.
- Developed and maintained filing systems ensuring organization and easy retrieval of documents.
Part Time Office Assistant, Nursing Department
3 Months- Managed and organized files, records, spreadsheets, purchase orders, and fliers for effective departmental operations.
- Utilized department software to streamline processes and enhance administrative efficiency.
- Support onboarding, present students with accurate, clear instructions.
- Accurately manage, organize files, records, create spreadsheets, purchase orders, fliers.
- Facilitated onboarding process to ensure students received clear guidance and support., present students with accurate, clear instructions.
Registration Assistant
2 Years 11 Months- Assisted students with accurate processing of enrollment requests, drop cards, audits, section transfers, and official transcripts to ensure smooth registration.
- Guided students through application, registration, payment processes, and troubleshooting holds, prerequisites, appointments, and password resets to facilitate enrollment.
- Communicated with students via email, Zoom, and phone, efficiently addressing a high volume of inquiries to provide timely support.
- Retrieved, sorted, processed, and distributed incoming mail to ensure timely delivery.
- Prepare, sort, scan, and index forms into various district computer software
- Maintained knowledge of district policy and confidential information; FERPA law
- Participated in campus registration events to assist students with enrollment.
Education
Master of Arts - Education With A Concentration in Counseling
- Awarded: Advanced Certificate
- Restorative Justice Practice and Trauma-Informed Care
- 4.0 GPA
Bachelor of Science - General Business
- Awarded: Bachelor of Science - Business Administration: General Business Honors in the Major
- GPA: 3.52
Associates of Arts - Business Administration
- Awarded:
- Associates of Arts - Liberal Arts and Sciences: Arts and Humanities
- Associates of Arts - Liberal Arts and Sciences: Mathematics and Natural Science
- Associates of Arts - Liberal Arts and Sciences: Social and Behavioral Sciences
- Associates of Science for Transfer - Business Administration
- GPA: 3.51
Skills
Collaborative teamwork
Time management
Communication and problem-solving
Records management
Work under pressure
Effective calendar management
Database management
Proficient LACCD software skills: Microsoft Word
Excel
Powerpoint
Microsoft Forms
Peoplesoft
Viatron
Parchment
Jotform
SAP
CastleBranch
Providence
ATI
SIS
Onedrive
ConexEd
SharePoint
CMS
Awards
● President’s Honors issued at Los Angeles Harbor College in June 23, 2020
● Full Time Dean’s Honor List issued at Los Angeles Harbor College on June 23, 2020
● Full Time Dean’s Honor List issued at Los Angeles Harbor College on January 16, 2020
● Part Time Dean’s Honor List issued at Los Angeles Harbor College on June 3, 2019
Timeline
Senior Office Assistant, Nursing Department
Los Angeles Harbor College
01.2023 - CurrentRead More
Part Time Office Assistant, Nursing Department
Los Angeles Southwest College
10.2022 - 01.2023Read More
Registration Assistant
Los Angeles Harbor College
02.2020 - 01.2023Read More
Los Angeles Harbor College
Associates of Arts from Business Administration
Read More
San Diego State University
Master of Arts from Education With A Concentration in Counseling
Read More
California State University Dominguez Hills
Bachelor of Science from General Business
Read More