Anthony Zawolo
Behavior Tech
Robbinsdale,MN
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
9
9
years of professional experience
5
5
First Aid/CPR Certified-5year
6
6
Medication Certified -6years
5
5
PCA Certified 5years
Work History
Lead DSP
Kingston Human Service
03.2019 - Current
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Assisted disabled clients to support independence and well-being.
- Supervised daily activities and provided assistance to staff.
- Maintained clean, safe and well-organized patient environment.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness
Caregiver
Homehelpershomecare
04.2018 - Current
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
IT Technical Support Specialist
Olalus Tax Service
01.2019 - 01.2023
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Used ticketing systems to manage and process support actions and requests.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Documented support interactions for future reference.
- Monitored systems in operation and quickly troubleshot errors.
Plumber Technician
Len The Plumber, LLC
05.2018 - 01.2021
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Mastered and adhered to plumbing codes, installation requirements and governmental regulations.
- Installed, repaired and maintained water, gas and sewer systems.
- Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Documented cost of plumbing repairs and kept precise records of time and material.
Delivery Driver
Amazon
02.2019 - 05.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Professional Painter
Rc & Sons Painting
07.2019 - 02.2021
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Used putty knives and caulking guns to fill cracks, holes and joints with plaster, putty and caulk.
- Used brushes, spray guns and paint rollers to paint surfaces.
Package Handler
Fed Ex Ground
04.2017 - 05.2020
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Loaded package containers onto forklifts and transported into packaging areas.
Sales Associate
Homesense TJX
01.2016 - 10.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
High School Diploma -
William Penn High School
New Castle, DE06.2019
Certificate - Plumbing Technology
Penn Foster Career School
Scranton, PA05.2020
Associate of Applied Science - IT Support Specialist
Penn Foster Career School
Scranton, PA05.2020
Bachelor of Science - Criminal Justice
Wilmington University
New Castle, DE02.2025
Skills
- Team member,
- Problem solver, Reliable, Assertive,
- Time Management
- Retail Sales
- Menu Marketing Expertise
- Supporting Daily Living Needs
- ADLs Assistance
- Meal Planning and Preparation
- First Aid and Safety
Certification
- First Aid/CPR Certified-4y
- Medication Certified-4y
- Defensive Driving Certificate-3y
- PCW - Personal Care Worker-3
- PCA - Personal Care Aide-3y
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Professional Painter
Rc & Sons Painting
07.2019 - 02.2021
Lead DSP
Kingston Human Service
03.2019 - Current
Delivery Driver
Amazon
02.2019 - 05.2021
IT Technical Support Specialist
Olalus Tax Service
01.2019 - 01.2023
Plumber Technician
Len The Plumber, LLC
05.2018 - 01.2021
Caregiver
Homehelpershomecare
04.2018 - Current
Package Handler
Fed Ex Ground
04.2017 - 05.2020
Sales Associate
Homesense TJX
01.2016 - 10.2019
High School Diploma -
William Penn High School
Certificate - Plumbing Technology
Penn Foster Career School
Associate of Applied Science - IT Support Specialist
Penn Foster Career School
Bachelor of Science - Criminal Justice
Wilmington University
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