Anthony Zeller
Stewartstown,PA
Summary
Section Leader experienced in establishing and enhancing production initiatives to achieve performance objectives. Well-versed in establishing work priorities to support personnel duties and tasks to promote quality service. Monitors and develops countermeasures and process improvement activities to train workers and enhance productivity.
Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Kitchen Supervisor
Chili's
Bel Air, MD
05.1999 - 03.2014
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Managed staff scheduling, ensuring optimal coverage during peak hours and minimizing labor costs.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Controlled food costs and managed inventory.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Monitored food inventory and supplies to prevent waste.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Crew Chief
Emerald Isle Painting
Havre De Grace, MD
06.2003 - 09.2010
- Ensured compliance with industry regulations through diligent recordkeeping and adherence to established protocols.
- Continuously updated technical skills and industry knowledge through professional development opportunities, staying current with the latest innovations in crew management techniques.
- Responsible for equipment pick up
- Trained new employees
- Performing minor general contracting improvements and painting under RRP (Renovation, Repair and Painting) as it applies to Federal regulations reducing the exposure or eliminating LBP (Lead Based Paint) hazards.
- Certified as a W2 (Lead Paint Worker) to perform work eliminating LBP hazards and ready affected properties for inspections to meet the Risk Reduction Standards.
Owner
Zeller Investments
Dundalk, MD
10.2010 - 04.2015
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Established foundational processes for business operations.
- Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Did estimates, ran jobs that involved minor home repairs, painting and exterior power washing
- Responsible for equipment pick up, running jobs, and training new employees.
- Performing minor general contracting improvements and would perform subcontracting work under the direction of RRP supervisors (Renovation, Repair and Painting) as it applies to Federal regulations reducing the exposure or eliminating LBP (Lead Based Paint) hazards.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Environmental Compliance Specialist
Maryland Department Of The Environment
Baltimore, MD
04.2015 - 04.2016
- Evaluated customer needs and feedback to drive product and service improvements.
- Performs field inspections of lead abatement activities for compliance w/federal and state laws.
- Provides direction and guidance for collaborating agencies and responsible parties for the inspection, abatement, or cleanup of contaminated sites.
- Develops negotiates and recommends implementation plans with corrective actions needed for non compliance.
- Proper and accurate record keeping along with the ability to multitask. The ability to handle multiple cases at the same time.
- Gathered, organized and input information into digital database.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Followed all company policies and procedures to deliver quality work.
Environmental Compliance Specialist II
Maryland Department Of The Environment
Baltimore
04.2016 - 09.2016
- Gathered, organized and input information into digital database.
- Performs field inspections of lead abatement activities for compliance w/federal and state laws.
- Provides direction and guidance for collaborating agencies and responsible parties for the inspection, abatement, or cleanup of contaminated sites.
- Develops negotiates and recommends implementation plans with corrective actions needed for non compliance. This involves contact with property owners and tenants; proper and accurate record keeping along with the ability to multitask.
- Has gone on poison child cases
- The ability to handle multiple cases at the same time.
- Generated reports detailing findings and recommendations.
- Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
- Followed all company policies and procedures to deliver quality work.
Environmental Comliance Specialist III
Maryland Department Of The Environment
Baltimore
09.2016 - 03.2018
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
- Performs field inspections of lead abatement activities for compliance w/federal and state laws.
- Provides direction and guidance for collaborating agencies and responsible parties for the inspection, abatement, or cleanup of contaminated sites.
- Develops negotiates and recommends implementation plans with corrective actions needed for non compliance. This involves contact with property owners and tenants.
- Proper and accurate record keeping along with the ability to multitask.
- The ability to handle multiple cases at the same time.
- Has gone on poison child cases
- Attended training programs to deepen professional skillset and assisted in training fellow employees on existing and new training programs.
- Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
- Followed all company policies and procedures to deliver quality work.
Environmental Compliance Specialist IV
Maryland Department Of The Environment
Baltimore, MD
03.2018 - 06.2022
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
- Performs field inspections of lead abatement activities for compliance w/federal and state laws.
- Provides direction and guidance for collaborating agencies and responsible parties for the inspection, abatement, or cleanup of contaminated sites.
- Develops negotiates and recommends implementation plans with corrective actions needed for non compliance. This involves contact with property owners and tenants.
- Proper and accurate record keeping along with the ability to multitask.
- The ability to handle multiple cases at the same time.
- Completed Environmental Investigations in Baltimore City and Statewide Section.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Trained new employees.
- Assigned new cases to Baltimore City inspectors.
- Reviewed cases for Baltimore City Section.
Baltimore City Section Head
Maryland Department Of The Environment
Baltimore, MD
06.2022 - Current
- Fostered a culture of innovation by encouraging employees to generate new ideas and challenge existing methods of operation.
- Assisted in hiring and training of team members.
- Liaised with manager to discuss adverse trends and identify and resolve production issues.
- Assigned new cases to Baltimore City inspectors.
- Reviewed cases for Baltimore City Section.
- Reviewed Notice of Defect's, Notice of Non Compliance and Complaint and Orders for AG referrals.
- Reviewed time cards
- Completed PEP's and Counseling Memo's
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Championed best practices in project management, leading by example and driving consistency across the organization.
- Ensured compliance with industry regulations
- Hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Joppatowne High School
Joppa, MD05.1999
Skills
- Data Management
- Quality Assurance
- Proficient in Word and Excel
- Performance Evaluation and Monitoring
- Decision-Making
- Performance Improvement
- Employee Relations
- Goal Setting
- Delegation
- Delegating Work
- Employee Motivation
Certification
- Certified Risk Assessor - Accreditation number 16927- expires 4/17/2024
Timeline
Baltimore City Section Head
Maryland Department Of The Environment
06.2022 - Current
Environmental Compliance Specialist IV
Maryland Department Of The Environment
03.2018 - 06.2022
Environmental Comliance Specialist III
Maryland Department Of The Environment
09.2016 - 03.2018
Environmental Compliance Specialist II
Maryland Department Of The Environment
04.2016 - 09.2016
Environmental Compliance Specialist
Maryland Department Of The Environment
04.2015 - 04.2016
Owner
Zeller Investments
10.2010 - 04.2015
Crew Chief
Emerald Isle Painting
06.2003 - 09.2010
Kitchen Supervisor
Chili's
05.1999 - 03.2014
High School Diploma -
Joppatowne High School