Anthony Zhang
Belleville,NJ
Summary
A driven and adaptable professional with excellent technical proficiency, analytical thinking skills, and the ability to solve complex problems and guaranteeing on-time delivery while upholding strict quality and customer involvement standards. Proficient at building an environment of cooperation and open communication and establishing an atmosphere that promotes operational effectiveness.
Overview
4
4
years of professional experience
Work History
Service Manager
Chipotle
08.2022 - Current
- Help on-the-job training to new hires and ongoing coaching to team members, helping them develop their skills and ensuring they adhered to company procedures
- Responsible for directly interacting with customers, addressing their concerns, and ensuring they had a positive dining experience.
- Developed strong problem-solving skills by quickly assessing and resolving operational challenges in a fast-paced environment. Successfully identified root causes of issues, implemented effective solutions, and optimized team workflows to maintain service quality and efficiency.
- Demonstrated strong attention to detail by ensuring compliance with food safety standards, maintaining accurate inventory records, and overseeing operational tasks at Chipotle.
Restaurant Supervisor
Golden Garden
08.2020 - 04.2022
- Demonstrated adaptability by effectively responding to dynamic challenges in a fast-paced restaurant environment, quickly learning new processes and technologies as needed
- Mastered time management skills by successfully overseeing multiple tasks during peak service hours, prioritizing responsibilities to maintain operational efficiency.
- Accountable for managing day-to-day activities and making sure the restaurant operated smoothly and effectively. This involved scheduling employees, streamlining operations during busy times, and making sure food preparation procedures were efficient to reduce wait times.
Education
Bachelor of Science - Information Technology And Informatics
Rutgers New Brunswick
New Brunswick, NJ05.2026
Associate of Science - Information Technology
Bergen Community College
Paramus, NJ12.2023
Skills
- Technical Proficiency
- Staff Supervision
- Process Optimization
- Analytical Thinking
Timeline
Service Manager
Chipotle
08.2022 - Current
Restaurant Supervisor
Golden Garden
08.2020 - 04.2022
Bachelor of Science - Information Technology And Informatics
Rutgers New Brunswick
Associate of Science - Information Technology
Bergen Community College