Anthonya McCreath

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.

• Assisted patrons with special needs, ensuring a positive and inclusive experience for all.
• Implemented new ticketing system software to improve efficiency in processing transactions and managing reservations.
• Effectively resolved customer issues through clear communication and problem-solving skills.

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• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.