Anthony Kidd
Washington,DC
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
13
13
years of professional experience
Work History
Northeast Operations Manager
Nordstrom
01.2024 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered leadership to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Production Manager
Nordstrom DC
09.2022 - 12.2023
- Lead the development of Planning and Forecasting
- Coordinate with departments on meeting SLA's and KPI metrics
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Operations Manager
Nordstrom DC
09.2021 - 09.2022
- Initiate Returns department startup
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Inbound Manager
Nordstrom Local Omni Hub
12.2020 - 09.2021
- Initiate Returns department startup
- Improved supplier relationships by maintaining open communication channels and addressing concerns promptly.
- Established effective communication channels between team members, fostering a collaborative work environment.
- Maintained accurate documentation for all received goods, ensuring proper tracking throughout the supply chain process.
- Coordinated with other departments to ensure seamless integration of inbound activities into overall operations.
Area Manager
Nordstrom FC
07.2018 - 12.2020
- Assist in the startup of Returns department
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Lead
Nordstrom Fulfillment Center
06.2018 - 07.2018
- Assist management in administrative tasks
- Onboarded new team members and coached personnel in marketing tasks.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Collaborated with cross-functional teams to develop and implement market research strategies.
Trainer
Nordstrom FC
12.2016 - 06.2018
- Train new hires/current employees to meet production and quality standards
Processor/Material Handler
Nordstrom FC
05.2016 - 12.2016
- Credit and inspect returns orders back to the customer
District Manager
Subway
05.2011 - 04.2016
- Coach and develop 30+ store managers
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
Education
High School Diploma -
West York High School
06.2010
Skills
- Kaizen implementation
- Kaizen and Kanban
- Kaizen Events
- Kaizen methodology
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
Timeline
Northeast Operations Manager
Nordstrom
01.2024 - Current
Production Manager
Nordstrom DC
09.2022 - 12.2023
Operations Manager
Nordstrom DC
09.2021 - 09.2022
Inbound Manager
Nordstrom Local Omni Hub
12.2020 - 09.2021
Area Manager
Nordstrom FC
07.2018 - 12.2020
Lead
Nordstrom Fulfillment Center
06.2018 - 07.2018
Trainer
Nordstrom FC
12.2016 - 06.2018
Processor/Material Handler
Nordstrom FC
05.2016 - 12.2016
District Manager
Subway
05.2011 - 04.2016
High School Diploma -
West York High School
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