Anthony Craig Baird
Angleton
Summary
Dynamic Family Service Manager at Service Corporation International with a proven track record in strategic planning and team collaboration. Successfully mentored staff, enhancing service quality and achieving top production awards. Expert in problem-solving and effective communication, driving resource optimization and holistic family support initiatives.
Overview
28
28
years of professional experience
Work History
Family Service Manager
Service Corporation International
07.2016 - Current
- Recruit, train, coach and inspire sales team to top award winning production.
- Mentored and supervised staff members, fostering professional growth and higher quality services.
- Maintained accurate records of client progress, case notes, referrals made, and other pertinent information according to organizational standards.
- Implemented data-driven decision-making practices to allocate resources effectively, optimizing program outcomes.
- Collaborated with multidisciplinary teams to develop holistic strategies for addressing complex family needs.
Sales Manager
Goe Harley Davidson
05.2014 - 07.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Senior Pastor
Church of the Nazarene
02.1997 - 05.2014
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Led effective pastoral care for congregation members, providing spiritual guidance and support during times of crisis or need.
- Oversaw administration and management of all areas of ministry.
- Provided spiritual care through visitation, counseling, and prayer.
Education
Doctor of Ministry - Pastoral Studies
Covington Theological Seminary
Rossville, GA07-2009
Master of Ministry - Bible & Pastoral Ministry
Christian Bible College And Seminary
Independence, MO06-2005
Skills
- Teamwork and collaboration
- Public speaking
- Strategic planning
- Effective communication
- Problem-solving
- Time management
- Organizational skills
Timeline
Family Service Manager
Service Corporation International
07.2016 - Current
Sales Manager
Goe Harley Davidson
05.2014 - 07.2016
Senior Pastor
Church of the Nazarene
02.1997 - 05.2014
Doctor of Ministry - Pastoral Studies
Covington Theological Seminary
Master of Ministry - Bible & Pastoral Ministry
Christian Bible College And Seminary
Similar Profiles
Jason EverittJason Everitt
Sales Associate at Service Corporation InternationalSales Associate at Service Corporation International
Michael PierreMichael Pierre
Customer Service Representative at Service Corporation InternationalCustomer Service Representative at Service Corporation International
Jessica Noble-ArchillaJessica Noble-Archilla
Field Operation Support Assistant at Service Corporation InternationalField Operation Support Assistant at Service Corporation International
Aman RahmaniAman Rahmani
Account Manager at Service Corporation InternationalAccount Manager at Service Corporation International
Alyssa PrayAlyssa Pray
Certified Nursing Assistant at Senior Care SolutionsCertified Nursing Assistant at Senior Care Solutions