Systematic Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Capital Formation Group, HIG Capital Corporate
Miami
02.2022 - Current
Update spreadsheets and create presentations to support executives, highlight operational achievements, and boost team productivity.
Prepare board-level presentations, materials and documentation for executive use in meetings and engagements.
Handle challenging and ever-changing scheduling for multiple executive's calendars while preparing and revising meeting agendas
Assist with monthly budget reports for each leader
Create expense reports, budgets and filing systems for leadership team
Worked with HIG Firms from all over the world to conduct meetings with potential Investors (London, Hong Kong, CA, NY, Paris, Chicago)
Executive Assistant
Vidant Health Corporate
Greenville, NC
04.2018 - 02.2022
Worked with and assisted with planning and incorporating a 5–10-year Strategic Plan for the organization – project completion in nine months
Provided input and forecasting recommendations for operational and capital budgets exceeding $500K
Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
Upheld strict timetables by maintaining accurate, balanced calendars
Worked with senior leadership to initiate new projects and assist in various processes resulting in successful project implementation in budget and on time
Create visually impactful presentations for board members to showcase annual organizational highlights and successes
Partnered with key stakeholders on $1.4mm Strategic Planning Services timeline execution
Bar/Service Manager
Red Robin
Greenville, NC
09.2017 - 04.2018
Recognized and formally acknowledged outstanding staff performance to boost company morale employee retention and front-of-house productivity
Correctly calculated inventory and ordered appropriate supplies resulting in waste reduction
Oversaw front of house personnel to maintain adequate staffing, effective training and labor cost control
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
District Manger
Waffle House
03.2015 - 09.2017
Introduced cost-saving initiatives to reduce losses and increase profit margin
Built positive and productive relationships with store and field leadership.
Financially responsible for all food and operating issues, including payroll and equiupment maintenance within assigned units
Completed a 13-week management training program followed by one week at the corporate offices in a comprehensive review known as Waffle House University
Lead weekly manager meetings and staff review meetings
Lead weekly meetings with director to identify techniques to overcome sales obstacles.
Collects and meet all daily paperwork, operating and sales goals for the division
Music Teacher
Wilson County Board of Education
Wilson County, NC
07.2013 - 03.2015
Devised and executed challenging and advanced curricula to foster excellence among students
Served as Chair of Hospitality Team and Special Events Team
Coordinated concerts, competitions, special events and music exams for K-5 students
Advised parents of student progress by communicating student's achievements and developing methods for improvement
Administrative Assistant
Vidant Medical Center, Vidant Health
Greenville, NC
10.2012 - 11.2014
Created presentations to inform, motivate and persuade internal and external audiences
Generated extensive and complex reports in Excel and prepared PowerPoint presentations
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Created detailed expense reports to facilitate reimbursement for business expenses incurred
Monitored office calendars to plan meetings, activities and travel to maximize productivity
Updated spreadsheets and databases to track, analyze and report on performance and sales data
Compile scheduling for nurses and audit time & attendance records for accuracy
Senior Secretary
Vidant Medical Center, Vidant Health
Greenville, NC
03.2012 - 10.2012
Responded to emails and other correspondence to facilitate communication and enhance business processes
Handled daily scheduling tasks and provided administrative support for entire department
Maintained daily report documents, memos and invoices
Answered multi-line phone system and enthusiastically greeted callers
Provide input and proofing for employee performance evaluations
Created and updated records and files to maintain document compliance
Education
Bachelor of Science - Pedagogy in Music Education and Conducting
Mount Olive College
Mount Olive, NC
2005
High School Diploma -
Ralph L. Fike High School
Wilson, NC
2001
EMS -
National Safety Council
2018
Skills
Research and Analytical Skills
Strong Organizational Skills
Report Distribution
Records & Database Management
Data Research and Compilation
Reports and Financial Statements
Company Event Coordination
Calendar and Scheduling Software (Concur)
Microsoft Office (Excel, PowerPoint, Visio, Teams)
CPR certification (10 years)
Additional Information
Miss Wilson Scholarship Pageant Executive Director and Marketing Director for 2 years
Volunteer | Fundraising
Served as Executive and Marketing Director for the Miss Wilson Scholarship Pageant for two years, raising over $30,000 each year
Raised and managed over $200,000 for the Festival of Hope in conjunction with Vidant Medical Center's Cancer Department
Contributed to raising over $6,000 for the Children's Miracle Network through the Miss America Network
Timeline
Administrative Assistant
Capital Formation Group, HIG Capital Corporate
02.2022 - Current
Executive Assistant
Vidant Health Corporate
04.2018 - 02.2022
Bar/Service Manager
Red Robin
09.2017 - 04.2018
District Manger
Waffle House
03.2015 - 09.2017
Music Teacher
Wilson County Board of Education
07.2013 - 03.2015
Administrative Assistant
Vidant Medical Center, Vidant Health
10.2012 - 11.2014
Senior Secretary
Vidant Medical Center, Vidant Health
03.2012 - 10.2012
Bachelor of Science - Pedagogy in Music Education and Conducting
CACRC Outreach & Storefront Coordinator at Capital Area Corporate Recycling CouncilCACRC Outreach & Storefront Coordinator at Capital Area Corporate Recycling Council