Years professional experience
Anthony A. Hall
Program Manager
Livonia,MI
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 12 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Experienced Program Manager skilled in managing functional operations and projects related to customer and client experience. Advanced understanding of organizational strategies, financial management, procurement and contracting.
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments.
Experienced in directing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
15
15
10
10
Years of managerial experience
Work History
Program Manager
Designit
Detroit, MI
03.2021 - Current
- Drive strategic plans while balancing against day-to-day realities
- Implement strategic moves across organizations and bridge silos
- Experience leading, influencing and driving collaboration without authority with multiple internal teams and global brands.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Created and built new strategies and one-off features to boost audience interests and diversify offerings within events and solutions.
- Directed five simultaneous projects to boost business opportunities throughout 3 channels of business.
- Maintained tight production timetables and quality standards to give audiences exceptional offerings
Partner Specialist
Microsoft
Detroit, MI
09.2017 - 03.2021
- Multi-unit sales leader that supports customer accounts to discover, enable, and implement high value Microsoft technology solutions and services
- Evangelize product offerings and cross platform ecosystem integration through in-store experiences and learning engagements that build on increased utilization with devices customers own and love
- Drive partner consumer device sales revenue at multi-unit capacity in which annual sales exceed $25 million
- Accountability extends to product levels, profit flow analysis, and client relationships
- As senior team member that participates in strategic planning while producing consistent productivity levels.
- Corporate liaison with partner account to drive performance and brand standard execution
- Provide account level insights to Channel, Sales, and Category teams that help influence Microsoft marketing, sale programs and strategies
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Store Manager
Best Buy
Westland, MI
06.2008 - 09.2017
- Partners with others to effectively managed diverse workforce (as indicated by employee satisfaction scores) by ensuring consistent execution of employee processes including talent sourcing, recruiting, hiring qualified candidates, promotions, development, and compensation
- Holds others accountable for demonstrating desirable behaviors that inspire healthy competition.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Education
Studied Bachelor of Architecture - Architecture, Civil Engineering
Lawrence Technological University
Southfield, MI 09.2004 - 12.2006
Skills
Documentation proficiency
Team leadership and direction
Program leadership
Project planning and development
Advanced problem solving
Cross-functional teams leadership
Timeline
Program Manager
Designit
03.2021 - Current
Partner Specialist
Microsoft
09.2017 - 03.2021
Store Manager
Best Buy
06.2008 - 09.2017
Studied Bachelor of Architecture - Architecture, Civil Engineering
Lawrence Technological University
09.2004 - 12.2006