Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony J. Carvalho

Las Vegas

Summary

Accomplished Supervisor II at the County of Hawaii, adept in staff management and strategic planning, significantly enhanced team productivity and customer satisfaction. Leveraged expertise in complex problem-solving and inventory control, achieving operational excellence. Skilled in training and mentoring, with a focus on achieving results through attention to detail and decision-making.

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

39
39
years of professional experience

Work History

Supervisor II

County of Hawaii, Highways, Depart of Public Works
10.2005 - 12.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Transportation Security Screener

United States Government
11.2002 - 10.2005
  • Utilized chemical swab systems and explosive detection machines to test baggage for explosive materials.
  • Performed pat-down or handheld wand searches of passengers triggering machine alarms to determine items warranting further investigation.
  • Enhanced security measures by implementing thorough and efficient screening procedures.
  • Participated in ongoing training sessions covering updated TSA policies, procedures, and emerging security threats relevant to transportation security screening operations.
  • Achieved operational excellence by following strict protocols for passenger pat-downs and physical searches when necessary.
  • Provided exceptional customer service to travelers, offering assistance as needed while maintaining professional conduct throughout interactions.

Inflight Catering Porter

Mauna Kea Beach Hotel
05.1986 - 11.2002
  • Maintained cleanliness of facilities, ensuring a welcoming environment for guests.
  • Delivered parcels and packages efficiently, contributing to smooth operations.
  • Improved efficiency by organizing storage areas for easy access.
  • Enhanced safety by promptly reporting any maintenance issues.
  • Supported team by restocking supplies and materials as needed.
  • Transported items between locations, supporting operational logistics.
  • Coordinated with team members to facilitate smooth workflow.

Education

High School Diploma -

Kohala High School
Kapaau, HI
06-1977

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Inventory control

Timeline

Supervisor II

County of Hawaii, Highways, Depart of Public Works
10.2005 - 12.2024

Transportation Security Screener

United States Government
11.2002 - 10.2005

Inflight Catering Porter

Mauna Kea Beach Hotel
05.1986 - 11.2002

High School Diploma -

Kohala High School
Anthony J. Carvalho