Summary
Overview
Work History
Education
Skills
Timeline
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Teresa McCollum

Supervisor II
Fayette,AL

Summary

Personable Supervisor with record of success leading team efforts, recognizing areas of improvement and building professional relationships. Effective at managing big-picture business goals. Detail-oriented and efficient with strengths in both project and time management. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

18
18
years of professional experience

Work History

Supervisor II

Daltile
Fayette, AL
05.2022 - Current
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.

Grinding Technician/Relief Supervisor

Dialtile
Fayette, AL
11.2020 - Current
    • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
    • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
    • Organized contests and established goals to optimize productivity and improve employee morale.
    • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Crushing Operator

Dialtile
Fayette, AL
08.2015 - Current
  • Loaded, unloaded and transported heavy materials to designated warehouse locations.
  • Analyzed and measured final products with precision tools to confirm compliance to specifications and standards.
  • Fed raw materials and components into semi-automated machines according to production needs.
  • Performed inspections and routine maintenance on equipment.
  • Utilized blueprints and schematics to position machinery and meet product specifications.

Utility/Machine Operator

Dialtile
Fayette, AL
12.2014 - Current
  • Followed tooling instructions and product specifications to determine and implement operational sequences.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Manually set up machinery, lathes and grinders.
  • Kept detailed production records and identified hold-ups.
  • Calibrated, tested and adjusted machine settings or controls in preparation for production operations.

Paralegal

Sun Rise Property
Fayette, AL
02.2009 - Current
  • Assisted counsel in preparing answers, providing documentation and information for discovery request.
  • Drafted responses for exceptions on foreclosure procedural errors.
  • Identified appropriate judicial decisions relevant to cases.
  • Maintained law and administrative library, as well as department files and records.
  • Revised and finalized letters, briefs and memos.
  • Reviewed title exceptions, coordinated due diligence activities and reviewed and prepared sale and loan documents.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.

Employment Training Specialist

ARC
Fayette, AL
04.2007 - 03.2009
  • Gathered feedback on training success and made recommendations to improve training.
  • Tracked and reported on training requirements, completion and status.
  • Oversaw use, scheduling and operation of on-site training center and resources.
  • Coordinated training events with internal and external trainers.
  • Maintained records and provided participants with feedback.
  • Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring [Number]%.

Detention Officer

Tuscaloosa County Jail
Tuscaloosa, AL
02.2005 - 02.2007
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Facilitated video arraignment processes as part of judicial process.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Supervised and controlled behavior of 200 inmates.
  • Processed visitors and attorneys arriving to see prisoners.
  • Processed inmates by taking photographs and fingerprints.

Education

Master Paralegal Program - Paralegal

Washington Institute
Nanuet, NY

Emergency Planning

FEMA Emergency Management Institute
Emmitsburg, MD

Leadership An Influence

FEMA Emergency Management
Emmitsburg, MD

Decision Making And Problem Solving

FEMA Emergency Management Institute
Emmitsburg, MD

Effective Communication

FEMA Emergency Management Institute
Emmitsburg, MD

Job Coach Training

Montgomery VR Counselors
Birmingham, AL

Skills

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Timeline

Supervisor II

Daltile
05.2022 - Current

Grinding Technician/Relief Supervisor

Dialtile
11.2020 - Current

Crushing Operator

Dialtile
08.2015 - Current

Utility/Machine Operator

Dialtile
12.2014 - Current

Paralegal

Sun Rise Property
02.2009 - Current

Employment Training Specialist

ARC
04.2007 - 03.2009

Detention Officer

Tuscaloosa County Jail
02.2005 - 02.2007

Master Paralegal Program - Paralegal

Washington Institute

Emergency Planning

FEMA Emergency Management Institute

Leadership An Influence

FEMA Emergency Management

Decision Making And Problem Solving

FEMA Emergency Management Institute

Effective Communication

FEMA Emergency Management Institute

Job Coach Training

Montgomery VR Counselors
Teresa McCollumSupervisor II