Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony J Leifel

Claim Service Leader
Lake Zurich,IL

Summary


Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

13
13
years of professional experience

Work History

Good Hands Repair Network Coordinator

01.2017
  • Drafted training materials and organized training sessions for new employees.
  • Coordinated and monitors Good Hands Repair network property claims

Authority Consultant

National Catastrophe Center
01.2014 - 12.2015

Reviewed Property adjusters claims for coverage, file compliance, estimating accuracy, up to $500,000.00

Claim Service Leader

National Catastrophe Center
12.2017 - Current
  • Provided primary customer support to internal and external customers.
  • Lead team on 9-11 Catastrophe adjusters handling fast track claims over phone to Catastrophe total losses $1,000,000.00 +
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.

Claim Service Leader

National Catastrophe Center
06.2015 - 12.2015
  • Large Loss outside adjuster- National Catastrophe Team - 2013

Outside Adjuster

National Catastrophe
03.2008 - 03.2013

Education

Bachelor of Science - Fire Science Management

Southern Illinois University

Cleaning, And Restorative Certifications – IICRC - undefined

Institute of Inspection

WTR- Water Restoration Technician. ASD- Applied Structural Drying. Confidential Information Confidential Information - undefined

Skills

Analysis and critical thinking

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Timeline

Claim Service Leader

National Catastrophe Center
12.2017 - Current

Good Hands Repair Network Coordinator

01.2017

Claim Service Leader

National Catastrophe Center
06.2015 - 12.2015

Authority Consultant

National Catastrophe Center
01.2014 - 12.2015

Outside Adjuster

National Catastrophe
03.2008 - 03.2013

Bachelor of Science - Fire Science Management

Southern Illinois University

Cleaning, And Restorative Certifications – IICRC - undefined

Institute of Inspection

WTR- Water Restoration Technician. ASD- Applied Structural Drying. Confidential Information Confidential Information - undefined

Anthony J LeifelClaim Service Leader