Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Nicole O’Connell

Huntington Station,NY

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

4
4
years of professional experience

Work History

Pediatric Sales Representative

Nestle Health Science
06.2023 - Current
  • Responsible for promoting pediatric Rx allergy products & medical nutrition products to healthcare professional and institutional accounts including NYU & Northwell
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Conduct numerous presentations and educational meetings in order to provide product awareness and drive recommendations
  • Establish and cultivate consistent rapport with key opinion leaders, physicians, and medical staff to maximize product uptake and market penetration.

Field Sales and Marketing Representative

Techtronic Industries
10.2021 - 05.2023
  • Deep-dive sales reports to identify opportunities and formulate creative merchandising ideas for TTI brands
  • Execute weekly projects to support corporate brand marketing initiatives
  • Created reports to track performance of marketing campaigns and suggest improvements.
  • Managed budget for marketing initiatives, carefully keeping spending within allocated limits.
  • Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.

Lifestyle and Wellness Public Relations Intern

TOPR
06.2021 - 08.2021
  • Build as well as updated media lists with necessary information needed
  • Researched current market trends as well as upcoming ones
  • Preformed administrative duties as needed pertaining to the company’s business model.
  • Increased awareness of company services and products with implementation of PR strategies.

Marketing Intern

Mud Magazine
01.2021 - 05.2021
  • Pitch/contribute ideas/thoughts on various topics to help gain customer exposure
  • Create new ways to advance engagement through various social media platforms
  • Strategized approaches to meet objectives and capitalize on emerging opportunities.

Cosmetics Public Relations Intern

MP-IMC
09.2020 - 12.2020
  • Curated relationships with current as well as potential clientele by packaging mailers to be delivered
  • Constructed press releases for publication outlets, as well as blog entries
  • Managed social media platforms by creating engaging content on Instagram.

Education

Bachelor of Science: Fashion Marketing and Merchandising -

Sacred Heart University, Welch College of Business & Technology
Fairfield, CT
05.2020

Skills

  • Leadership
  • Communication
  • Organization
  • Creativity
  • Time Management

Activities

Sacred Heart University Women’s Club Soccer, 08/2018, 11/2020

Timeline

Pediatric Sales Representative

Nestle Health Science
06.2023 - Current

Field Sales and Marketing Representative

Techtronic Industries
10.2021 - 05.2023

Lifestyle and Wellness Public Relations Intern

TOPR
06.2021 - 08.2021

Marketing Intern

Mud Magazine
01.2021 - 05.2021

Cosmetics Public Relations Intern

MP-IMC
09.2020 - 12.2020

Bachelor of Science: Fashion Marketing and Merchandising -

Sacred Heart University, Welch College of Business & Technology

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Nicole O’Connell