Proactively connect clients with suitable financial advisors, fostering effective partnerships to address their unique financial needs, all while consistently exceeding predefined goals.
Delivered responsive support to clients during high-pressure periods, preventing potential churn due to dissatisfaction.
Utilized CRM software effectively to track interactions with clients accurately for better follow-up actions.
Exceeded customer call guidelines for service levels, handle time and productivity.
President
Sigma Nu Fraternity At Kennesaw State University
12.2021 - 12.2023
Successfully led the fraternity as President for two consecutive terms, demonstrating continuity in leadership and commitment.
Oversaw and managed chapter meetings, ensuring effective communication and adherence to organizational goals.
Acted as a liaison between the fraternity and external stakeholders, fostering positive relationships with alumni, university officials, and community partners.
Mentored and guided members, fostering personal and professional development within the fraternity.
Real Estate Project Manager
Ferocity Assets LLC
07.2021 - 08.2023
Achieved project deadlines by coordinating with contractors to manage performance.
Negotiated and managed third-party contracts related to project deliverables.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Implemented risk mitigation strategies for successful project completion within budget constraints.