Anthony R. Cataldi
Staten Island,NY
Summary
Compassionate and motivated professional with a background in behavioral support, education, and direct care services, currently pursuing graduate studies in mental health counseling. Experienced in supporting individuals during emotional, behavioral, and crisis situations while maintaining safety, professionalism, and therapeutic rapport. Skilled in de-escalation, behavioral observation, crisis response, communication, and person-centered support for diverse populations, including individuals with developmental, emotional, and behavioral needs. Strong ability to build trust, document observations, collaborate with interdisciplinary teams, and provide calm, supportive care in fast-paced and high-stress environments.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Emotional and Behavioral Disorders
Osceola County School District
Kissimmee, FL
04.2024 - 11.2024
- Supported students with emotional and behavioral challenges, fostering a positive learning environment.
- Maintained accurate records of student progress and behavior for reporting purposes.
- Facilitated communication between students, parents, and school staff to ensure continuous support.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Supported crisis intervention efforts, ensuring patient safety during emergencies.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
Retail Salesperson
Abe's Tri County Restaurant Equipment & Repairs
Hollywood, FL
04.2023 - 04.2024
- Assisted customers in selecting restaurant equipment and repairs, ensuring satisfaction with product offerings.
- Processed transactions efficiently using POS systems, contributing to smooth operations during peak hours.
- Maintained inventory levels through regular stock checks, facilitating timely restocking of essential items.
- Educated customers on equipment features and maintenance, enhancing product understanding and usage satisfaction.
- Collaborated with team members to create visually appealing displays, improving customer engagement and sales potential.
- Monitored store cleanliness and organization, supporting a welcoming environment for customers and employees alike.
Psychiatric Caregiver
Private Care
Queens, NY
05.2018 - 04.2023
- Provided personalized care and support to clients, enhancing daily living activities.
- Assisted patient with mobility and personal hygiene tasks, ensuring comfort and dignity.
- Monitored client health behavioral conditions and reporting changes to family members.
- Maintained clean, safe, and well-organized patient environment.
- Accompanying patient to appointments and errands, ensuring their needs were met safely and punctually.
- Built strong relationships with patient to deliver emotional support and companionship.
Medical Assistant/Receptionist
Santiamo Joseph P MD – Private Medical Practice
Staten Island, NY
12.2015 - 05.2018
- Managed patient scheduling and appointments to optimize clinic flow.
- Assisted in clinical procedures by preparing instruments and ensuring sterile environments.
- Educated patients on treatment plans and office policies to enhance understanding.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Assisted physicians in patient examinations and procedures, ensuring comfort and safety.
- Checked patient insurance, demographic, and health history to keep information current.
Education
Master of Science - Counseling
Capella University
Minneapolis, MN06.2029
Bachelor of Arts - Educational Studies
SUNY Empire State College
Saratoga Springs, NY05.2024
Skills
- Crisis Intervention
- De-escalation Techniques
- Therapeutic Communication
- Behavioral Observation
- Behavioral Intervention Strategies
- Emotional & Behavioral Support
- Conflict Resolution
- Behavior Documentation
- Rapport Building
- Trauma-Informed Support
- Mental Health Awareness
- Patient Monitoring
- Crisis Response
- Supportive Counseling Techniques
- Person-Centered Care
Certification
QPR (Question, Persuade, Refer) Suicide Prevention.
American Heart Association BLS / CPR Certification.
New York State Certified Teaching Assistant.
Nursing Assistant Training Program (Completed).
Timeline
Emotional and Behavioral Disorders
Osceola County School District
04.2024 - 11.2024
Retail Salesperson
Abe's Tri County Restaurant Equipment & Repairs
04.2023 - 04.2024
Psychiatric Caregiver
Private Care
05.2018 - 04.2023
Medical Assistant/Receptionist
Santiamo Joseph P MD – Private Medical Practice
12.2015 - 05.2018
Master of Science - Counseling
Capella University
Bachelor of Arts - Educational Studies
SUNY Empire State College