Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Entrepreneur
Kooky, Young & Unpredictable
01.2015 - Current
Determined business plan, mission statement, and vision.
Launched new product lines successfully through comprehensive planning, strategy and research.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Associate of Science - Digital Communications And Multimedia
Richland College
Dallas, Texas, TX
05-2016
Skills
Culture building
Operational planning
Team development
Customer relations
Business planning
Social media management
Policy development
Entrepreneurial personality
Brand building
Cultural development
Goal setting
Personnel management
Risk mitigation
Customer acquisition
Revenue generation
Team bonding
Time management
Process improvement
Product promotion
Task prioritization
Excellent communication
Price structuring
Customer relationship management
Interests
Graphic Design
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Music
Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Interior Design
Drawing and Painting
I have a passion for photography and editing photos
Photography
Creative Writing
Fashion
Timeline
Entrepreneur
Kooky, Young & Unpredictable
01.2015 - Current
Associate of Science - Digital Communications And Multimedia