Antione Jones
Inkster,Michigan
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Unifi. Excelled in employee supervision and Microsoft Office expertise, driving operational excellence. Recognized for innovative problem-solving and exceptional service, fostering a productive workplace culture. Skilled in recruiting and streamlining processes, significantly improving team outcomes.
Overview
5
5
years of professional experience
Work History
Assistant Manager
DTLR
Redford , MI
04.2022 - 12.2024
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Delta Security
Unifi
Romulus , MI
02.2020 - 04.2023
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained updated knowledge through continuing education and advanced training.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Utilized various software and tools to streamline processes and optimize performance.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Maintained detailed logs of all activities conducted throughout shift.
- Completed thorough zone searches to check for physical tampering and restricted items.
Education
Some College (No Degree) - Journalist
Wayne State University
Detroit, MISkills
- Recruiting and interviewing
- Budget assistance
- Sales monitoring
- Microsoft office expertise
- Reporting and documenting
- Marketing
- Product and service sales
- Money handling
- Goal setting
- Customer service
- Employee supervision
- Employee scheduling
- Decision-making
- Sales forecasting
- Inventory management
Timeline
Assistant Manager
DTLR
04.2022 - 12.2024
Delta Security
Unifi
02.2020 - 04.2023
Some College (No Degree) - Journalist
Wayne State University
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