Adreana Jackson
Towson,MD
Summary
Im a Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
Housekeeping
Good Samaritan Hospital
Baltimore, MD
06.2023 - Current
- Stocked shelves with supplies such as toilet paper and soap.
- Conducted regular maintenance checks on cleaning equipment to ensure proper functioning.
- Complied with all health regulations concerning sanitation and cleanliness.
- Transported soiled linen to laundry area for washing.
- Replenished towels and other amenities in patient rooms daily.
- Responded promptly to requests from nurses or doctors for special cleaning projects.
- Cleaned bathrooms, including toilets, sinks, showers, walls and mirrors.
Security Officer
Allied Universal Security Services
Baltimore, MD
01.2021 - 06.2023
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Provided escorts for visitors as needed throughout the facility.
- Assisted in the development and implementation of security policies and procedures.
- Performed first aid and CPR when necessary during emergency situations.
- Assisted with crowd control during large events held at the facility.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored surveillance cameras and responded to suspicious activity.
Teaching Assistant
Dayspring Program llc
Baltimore, MD
04.2022 - 08.2022
- Assisted teachers with instruction and provided clerical support for diverse needs
- Graded assignments and tests and documented results into filing systems
- Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers
- Adapted teaching methods and materials to meet students' varying needs and interests
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts
- Distributed textbooks, workbooks, papers and pencils to students
- Discussed assigned duties with classroom teachers to coordinate instructional efforts
- Helped students master assignments and reinforced learning concepts presented by teachers
- Worked one-on-one with special needs students to help navigate through school challenges
- Established positive relationships with students, parents, fellow teachers and school administrators
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
Teacher's Assistant
Delta T Group
Columbia, MD
09.2017 - 01.2022
- Assisted teachers with instruction and provided clerical support for diverse needs
- Graded assignments and tests and documented results into filing systems
- Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers
- Adapted teaching methods and materials to meet students' varying needs and interests
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts
- Distributed textbooks, workbooks, papers and pencils to students
- Discussed assigned duties with classroom teachers to coordinate instructional efforts
- Helped students master assignments and reinforced learning concepts presented by teachers
- Worked one-on-one with special needs students to help navigate through school challenges
- Established positive relationships with students, parents, fellow teachers and school administrators
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
Event Security Guard
Securitas Security Services USA
Bel Air, MD
02.2016 - 06.2019
- Informed patrons about safety policies, procedures, and protocol for attending events.
- Provided guidance on crowd control management during events.
- Maintained a detailed log of all security incidents that occurred at the event site.
- Routinely inspected equipment used at events for damage or malfunctioning components.
- Monitored and secured the premises to prevent theft or unauthorized access to restricted areas.
- Responded quickly and calmly to any emergencies that arose during an event.
- Performed post-event inspections of facilities for damages caused by guests, vendors, or other external sources.
- Operated metal detectors to screen visitors prior to entry into the event venue.
- Supervised entrance points throughout the event venue to ensure no prohibited items were allowed inside.
- Investigated complaints from guests related to safety issues or violations of policy.
- Assisted in emergency evacuations when necessary.
Hotel Security Officer
Days Inn Hotel
Bel Air, MD
05.2014 - 01.2015
- Responded quickly to any emergency situations or alarms.
- Followed up on complaints from guests or staff regarding potential threats or disturbances.
- Maintained confidentiality of sensitive information related to guests and employees.
- Assisted in maintaining a safe environment for all employees through proactive measures such as proper lighting, signage.
- Provided guidance and support to new team members in their job duties.
- Interacted with law enforcement agencies when necessary to resolve security issues.
- Checked identification cards of all individuals entering the premises.
- Monitored CCTV cameras to identify suspicious activities.
Education
Phlebotomy Technician Certification -
School Of Phlebotomy
Baltimore, MD09.2022
Towson High School Law & Public Policy
Towson, MD06.2013
Skills
- Customer Service
- Log Updates
- Security Screenings
- Conflict de-escalation
- Computer and Microsoft Office Skills
- Scheduling and Coordination
- COVID-19 Safety Procedures
- Stationary surveillance
- Access Control
- Fire safety training
- CCTV Surveillance
- FLUENT IN [english]
- General security
- First Aid/CPR
- Verbal and Written Communication
- Scheduling and Calendar Management
- Emergency Management
References
References available upon request.
Timeline
Housekeeping
Good Samaritan Hospital
06.2023 - Current
Teaching Assistant
Dayspring Program llc
04.2022 - 08.2022
Security Officer
Allied Universal Security Services
01.2021 - 06.2023
Teacher's Assistant
Delta T Group
09.2017 - 01.2022
Event Security Guard
Securitas Security Services USA
02.2016 - 06.2019
Hotel Security Officer
Days Inn Hotel
05.2014 - 01.2015
Phlebotomy Technician Certification -
School Of Phlebotomy
Towson High School Law & Public Policy