Antionette Pumphrey
Clarksburg
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Therapeutic Recreation Assistant
Highland Hospital
08.2022 - Current
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
- Ensured compliance with all safety regulations while facilitating therapeutic recreation activities both indoors and outdoors.
- Created individualized treatment programs in collaboration with physicians and recommended specialist referrals.
- Scheduled and led specialized programs allowing participants to engage in exercise and recreation, supporting social and physical wellbeing.
- Maintained accurate records of patient participation, response, progress, and attendance at therapeutic recreation programs.
Costumer Service
PlanetX Laser Tag and Arcade
12.2019 - 08.2022
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Provided comprehensive customer service to drive client satisfaction.
- Handled questions and concerns with promptness and courtesy.
- Trained staff on new product features, ensuring knowledgeable customer service.
Certified Nursing Assistant
Riveroaks Health and Rehab
01.2019 - 06.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Built rapport with patients and families, providing emotional support during difficult times.
Behavior Health Technician
Highland Hospital
11.2017 - 12.2018
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Education
High School Diploma -
Library High School
Clarksburg, WV05.2017
Skills
- Vital signs taking
- Customer service
- Teamwork and collaboration
- Strong computer skills
- Call handling
- Documentation skills
- Crisis prevention intervention (CPI)
Certification
- First Aid/ CPR certified
Timeline
Therapeutic Recreation Assistant
Highland Hospital
08.2022 - Current
Costumer Service
PlanetX Laser Tag and Arcade
12.2019 - 08.2022
Certified Nursing Assistant
Riveroaks Health and Rehab
01.2019 - 06.2019
Behavior Health Technician
Highland Hospital
11.2017 - 12.2018
- First Aid/ CPR certified
High School Diploma -
Library High School
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