Microsoft Office
Antionette Avis Selby
Legal Analyst
Gwynn Oak,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Legal Analyst
Social Security Administration
Woodlawn, MD
04.2008 - Current
- Reviewed case documents to ensure accuracy and completeness.
- Resolved customer inquiries related to case processing activities.
- Consulted with external agencies to resolve disputes over benefit payments.
- Assessed benefit claims, verified information and processed requests accordingly.
- Interpreted regulations and policies to determine eligibility criteria.
- Researched and resolved complex issues related to benefit claims processing.
- Monitored customer activity to identify any fraudulent activities or errors in the system.
- Developed and implemented data processing policies and procedures to ensure accuracy of information.
Career Development Counselor
Goodwill Industries of the Chesapeake Inc.
Baltimore, MD
03.2006 - 04.2008
- Coached team members on skills development, career growth, and professional development.
- Conducted regular one-on-one meetings with employees to discuss job expectations, goals, and career development opportunities.
- Formulated creative solutions that would enable greater independence among those living with a disability.
- Provided counseling services to individuals with disabilities in order to assess their needs and develop individualized plans.
- Managed caseloads of clients by conducting regular home visits and assessing progress towards goals.
- Ensured all patient forms were completed properly before submitting them for processing.
Patient Service Coordinator
The Johns Hopkins Hospital
Baltimore, MD
09.2000 - 05.2006
- Coordinated the release of medical records to third parties upon request.
- Ensured medical records were accurately updated with patient information.
- Provided administrative support to physicians, nurses, and other healthcare personnel.
- Supported emergency department registration during peak times, ensuring rapid patient processing.
- Organized and maintained patient charts with proper classification and filing systems.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Facilitated patient registration, verifying all required documentation is collected and filed properly.
Education
Master of Science - Rehabilitation Counseling
Coppin State University
Baltimore, MD05-2007
Bachelor of Science - Applied Psychology
Coppin State University
Baltimore, MD05-2002
Skills
- Workload Management
- Good Judgment and Decision Making
- Interpersonal Skills
- Policy Knowledge
- Benefits interpretation
- Proficient in microsoft systems
- Logical reasoning
- Strong communication abilities
- Public Speaking
- Teamwork and Positive Attitude
- Problem Resolution
- Data Management
- Computer Skills
- Delivers exceptional customer service
- Dedicated Work Ethic
Accomplishments
- Psy Chi
- Alpha Lambda Epsilon
- Chi Sigma Iota
References
- Mr. Nadir Abdullah 410-955-9159
- Ms. Dawn Johnson 240-643-2185
- Ms. Paula Johnson 443-610-9850
Affiliations
Psy Chi
Chi Sigma Iota
Lamba Alpha Epsilon
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Career advancementWork-life balancePaid sick leaveHealthcare benefits401k matchPaid time offFlexible work hoursTeam Building / Company RetreatsPersonal development programs4-day work weekCompany CultureWork from home optionStock Options / Equity / Profit SharingWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Timeline
Legal Analyst
Social Security Administration
04.2008 - Current
Career Development Counselor
Goodwill Industries of the Chesapeake Inc.
03.2006 - 04.2008
Patient Service Coordinator
The Johns Hopkins Hospital
09.2000 - 05.2006
Master of Science - Rehabilitation Counseling
Coppin State University
Bachelor of Science - Applied Psychology
Coppin State University