Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Antoine Armour

Chicago,IL

Summary

Dynamic and reliable Bellman with extensive experience at Virgin Hotels, excelling in guest assistance and luggage handling. Recognized for exceptional communication skills and local area expertise, ensuring seamless transportation coordination and a welcoming atmosphere. Committed to safety standards and delivering outstanding customer service, enhancing guest experiences consistently.

Overview

7
7
years of professional experience

Work History

Bellman

Virgin Hotels
Chicago, IL
09.2023 - Current
  • Stored luggage for arriving and departing guests in accordance with established safety standards.
  • Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.
  • Hailed taxis and arranged comfortable transportation for hotel guests.
  • Greeted guests coming in and held doors open for people entering building.
  • Provided directions to various locations within the city as requested by guests.
  • Transported guests' luggage to their room or other designated areas within the hotel premises.
  • Provided advice to guests on transportation options near hotel.

Bellman

London House Hotel
Chicago, IL
03.2018 - 09.2023
  • Greeted visitors pleasantly upon arrival and offered immediate assistance.
  • Coordinated transportation needs for arriving and departing guests.
  • Provided advice to guests on transportation options near hotel.
  • Greeted guests with a friendly and welcoming attitude.
  • Assisted guests with luggage storage and retrieval.
  • Greeted guests at front lobby, directed to check-in and offered assistance with luggage.
  • Adhered to company standards for customer service excellence at all times.
  • Attached claim checks to bags to efficiently store and organize luggage.
  • Informed guests of hotel amenities, services and attractions in the local area.

Education

High School Diploma -

Englewood High
Chicago, IL
06-1996

Skills

  • Luggage handling and transportation coordination
  • Guest assistance and customer service
  • Local area expertise
  • Safety standards compliance
  • Communication skills
  • Multi-tasking abilities
  • Team collaboration
  • Reliability and punctuality

References

References available upon request.

Timeline

Bellman

Virgin Hotels
09.2023 - Current

Bellman

London House Hotel
03.2018 - 09.2023

High School Diploma -

Englewood High

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Antoine Armour