Ibrahim Begic
Charlotte,NC
Summary
Friendly hospitality professional guiding safety of guests and baggage. Highly motivated with background in providing excellent service.
Overview
16
16
years of professional experience
Work History
Bellman
Radisson Hotel
- Escorted guests to and from rooms and assisted with baggage.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
- Explained important features of guest rooms to travelers.
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
- Greeted arriving guests and assisted with luggage, sports equipment and pets.
- Straightened up common areas, removed trash and wiped down surfaces to maintain welcoming environment.
- Notified front desk manager of any guest issues in need of additional attention.
Delivery Courier-Delivery Driver
Innovative Delivery Solutions
12.2017 - 08.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Delivery Driver
Prestige-LaserShip
01.2007 - 07.2017
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Education
High School Diploma -
Economics-Finance School
Bosnia Herzegowina05.1980
Skills
- Guest Services
- Minor Maintenance
- Room Deliveries
- Safe Driving Practices
- Safety Policies and Procedures
- Transportation Arrangements
- Guest Relations
- Travel Accommodations
- Guest Satisfaction
- Handling Procedures
- Luggage Loading and Delivery
- Local Directions
Languages
Russian
Full Professional
Croatian
Full Professional
Timeline
Delivery Courier-Delivery Driver
Innovative Delivery Solutions
12.2017 - 08.2022
Delivery Driver
Prestige-LaserShip
01.2007 - 07.2017
Bellman
Radisson Hotel
High School Diploma -
Economics-Finance School
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