ANTOINE MOORE
Phoenix,AZ
Summary
Experienced professional with 10+ years of diverse expertise in both the auto and insurance industries, including roles as underwriter, collections specialist, and credit manager. Demonstrated success in risk assessment and credit operations management to drive financial performance. Skilled at cultivating client relationships, cross-functional collaboration, and adapting to market trends.
Overview
18
18
years of professional experience
Work History
Personal Lines Underwriter
State Farm
12.2023 - Current
- Maintain up-to-date knowledge of industry trends and regulatory changes, ensuring compliance in all underwriting activities.
- Conduct comprehensive risk assessments, effectively minimizing potential losses for the company.
- Study insurance industry changes, remaining up-to-date with latest trends and protocols.
- Reduce company exposure to potentially costly claims disputes by diligently reviewing coverage limits and exclusions during the underwriting process.
Senior Credit Analyst
Nissan North America
01.2017 - 11.2022
- Analyzed consumer credit applications and negotiating terms with dealer partners
- Reviewed deal structures, approved or declined funding exceptions, and conducted monthly audits
- Held monthly Zoom meetings with analysts and dealers
- Daily use of Lexis Nexis, OFAC, and multiple CRM software platforms
- Managed approximately 80 incoming calls, emails and faxes per day
Credit Manager
GM Financial
08.2014 - 01.2017
- Managed a team of 5 to 8 Credit Analysts
- Handled dealer calls and escalations, deal exceptions, and concurrences
- Performed customer interviews, deal audits, and monitored quality assurance
- Built and maintained Microsoft Excel pivot tables
Account Manager
Go Financial
01.2014 - 08.2014
- Managed a group of 130 Independent and Franchised Auto Dealerships
- Proactively reached out to new and existing dealerships to establish and maintain relationships
- Responsible for reviewing dealer portfolio performance and also underwriting
- Handled escalated calls from dealers to ensure their needs were being addressed
Credit Manager
United Auto Credit
01.2011 - 01.2014
- Managed a team of 10 to 16 Credit Analysts who specialized in non-prime and subprime customers
- Worked closely with outside sales reps and funders to ensure applications were efficiently underwritten and funded
- Assisted dealers in structuring deals to maximize their profitability while also educating them on available programs and service
- Set monthly goals, conducted deal audits, and analyzed trend reports
Account Manager
Cnac/JdByrider
03.2007 - 01.2010
- Did both underwriting and first party collections
- Worked both in a call center and met with customers in person
- Did loan verifications and also loan closing
- Handled approximately 100 outbound and inbound calls per day
Education
Bachelor of Arts - Business Administration
Anderson University
Anderson, IN01.2006
Skills
- Microsoft Office
- Tableau
- Salesforce
- SQL
- Credit risk
- Underwriting guidelines
- Training and mentoring
- KYC
- Customer service
- Problem-solving
- Organizational skills
Timeline
Personal Lines Underwriter
State Farm
12.2023 - Current
Senior Credit Analyst
Nissan North America
01.2017 - 11.2022
Credit Manager
GM Financial
08.2014 - 01.2017
Account Manager
Go Financial
01.2014 - 08.2014
Credit Manager
United Auto Credit
01.2011 - 01.2014
Account Manager
Cnac/JdByrider
03.2007 - 01.2010
Bachelor of Arts - Business Administration
Anderson University
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