Professional underwriter with 7 years of expertise in the insurance industry. Accomplished in evaluating risk and loss potential to develop unique business solutions that support portfolio profitability. Expert in Insurance operations and risk analysis. Team-oriented collaborator skilled in data collection, analysis, and evaluation to deliver strategic business decisions with accuracy and efficiency. Proud CPCU and AIDA designee passionate in continuous education, leveraging data analytics and agent relationships to drive profitable and targeted product development and portfolio management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Lines Underwriter
Nationwide Mutual Insurance Company
10.2022 - Current
Employed advanced knowledge of insurance principles, policies and procedures to make business decisions accepting, rejecting or modifying risks to drive positive underwriting performance.
Performed risk analysis by obtaining and analyzing applicant information, claims history, property risk characteristics, and financial metrics to perform underwriting analysis on 35-40 risks a day resulting in portfolio growth in line with state strategy.
Performed data analysis of catastrophe hazard modeling to evaluate emerging risks to improve efficiency and efficacy in addressing corporate CAT exposure as insurance market conditions evolve.
Utilized Insurance operations knowledge obtained via CPCU to serve as a subject matter expert in personal lines risk evaluation during interdepartmental meetings and agent inquiries to deliver world class underwriting and customer service.
Continually dedicated personal resources towards continued education in data analytics, forecasting, rate making, loss reserving, portfolio management, business process management, and product analysis resulting in CPCU and AIDA designations.
Consistently drove collaborative dialogues daily with agents and internal partners regarding underwriting decisions and inquiries to educate on underwriting decisions and build positive agent/broker relationships.
Used data driven underwriting curiosity to recommend risk mitigation strategies that successfully resulted in profitable portfolio growth while leveraging corporate risk mitigation initiatives.
Collected holistic data on market conditions and competitive intelligence using multiple resources to apply critical thinking underwriting rationale in an increasingly challenging underwriting market.
Professional Liability Underwriter
Mercer/ AMBA
04.2021 - 10.2022
Conducted thorough underwriting analysis that resulted in 25-30 risk reviews per day through the use of strategic data analysis to identify potential risks.
Developed strategic collaboration with customer service and agents resulting in risk review quality over 90% through relevant data collection and education on underwriting practices to drive efficient and accurate risk reviews.
Collaborated with senior and staff underwriters on portfolio projects that successfully met key performance indicators reducing underwriting work by 750 touches through process analysis.
National Sales Agent
Nationwide Mutual Insurance Company
01.2020 - 04.2021
Drove new business growth through Home, Auto, Motorcycle, RV, and Powersports quotes and binds in 45 states that resulted in profitable portfolio growth.
Employed a wide array of business applications including Guidewire, Reference Connect, Outlook, DocuSign, HR management systems, Microsoft Office products resulting in the successful management of new client data.
Collaborated with transfer underwriting department on large transfer book of business project that saw over 90% quality and efficiency and successfully enhanced portfolio mix and competitive advantage.
Developed strategic multi-product solutions that drove multi-line bind rate through critical analysis of individual lifestyle and needs.
Fostered strategic collaborations with servicing and underwriting partners leading to unique coverage solutions.
Insurance Services Professional
Nationwide Mutual Insurance Co
05.2017 - 01.2020
Facilitated insurance policy servicing and billing resulting in 25-30 member resolutions per day through effective policy management and service.
Resolved billing concerns surrounding the generation and distribution of premium resulting in over 90% quality and efficiency metrics through effective data analysis of product and system operations.
Created and managing follow ups with members and outbound calls in order to ensure their needs are met and promote world class customer experience.
Collaborated with team members and served as subject matter expert for insurance product and system knowledge to foster a positive and productive work environment.
Facilitated process and product education leading to an increase in team efficiency and quality through active participation in team meetings and huddles as a subject matter expert on guideline and process changes.
Education
Bachelor of Science - Psychology
Upper Iowa University
Fayette, IA
05.2026
BBA - Actuarial Sciences
Drake University
Des Moines, IA
05.2018
High School Diploma -
Waukee High School
Waukee, IA
05.2015
Skills
Big Data Analytics
Business Decision Making
Active Listening
Cross Organization Collaboration
Risk Management
Risk Analysis
Agency Relationship Building
Soft Skills
Microsoft Office products
Predictive Modeling
Business Performance Management
Complex Problem Solving
Certification
CPCU - Chartered Property Casualty Underwriter - Active
AIDA - Associate Insurance Data Analytics - Active
P&C License - 02/2020-09/2023
Timeline
Personal Lines Underwriter
Nationwide Mutual Insurance Company
10.2022 - Current
Professional Liability Underwriter
Mercer/ AMBA
04.2021 - 10.2022
National Sales Agent
Nationwide Mutual Insurance Company
01.2020 - 04.2021
Insurance Services Professional
Nationwide Mutual Insurance Co
05.2017 - 01.2020
Bachelor of Science - Psychology
Upper Iowa University
BBA - Actuarial Sciences
Drake University
High School Diploma -
Waukee High School
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