Highly motivated and goal-driven Army Veteran seeking to return to the nuclear field. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Personal Lines Underwriter
Farmers Fire Insurance Company
01.2023 - Current
Acted as a liaison between underwriting and sales departments, fostering strong communication channels to facilitate seamless policy issuance.
Increased customer retention with thorough policy reviews and timely adjustments based on changing needs or circumstances.
Maintained high levels of accuracy in documentation by diligently reviewing all applications before submission to carriers.
Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
Maintained up-to-date knowledge of industry trends and regulatory changes, ensuring compliance in all underwriting activities.
Developed strong relationships with agents and brokers to facilitate smooth communication and quick resolution of issues.
Streamlined underwriting processes for enhanced efficiency, resulting in reduced turnaround time for policy approvals.
Logistics Coordinator
LSC Communications
11.2020 - 12.2022
Prepared and presented reports to management on logistics performance.
Monitored and adjusted inventory levels according to demand.
Evaluated potential risks within logistics operations proactively implementing measures to mitigate potential issues.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Developed and implemented strategies to reduce costs and improve quality of service.
Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Clearance Specialist
CBY Systems
07.2020 - 10.2020
Developed customized strategies for complex clearance cases, resulting in successful resolution and approval.
Generated invoices upon receipt of billing information and tracked collection progress.
Implemented quality control measures to ensure that all submitted documents met required standards before submission to government agencies.
Tracked financial progress by creating quarterly and yearly balance sheets.
Armed Security Officer
Exelon
01.2014 - 11.2019
Examined doors, windows and gates to verify security.
Supported event security teams during large-scale gatherings, ensuring the safety of attendees and staff alike.
Reduced incidents by maintaining a strong visible presence at designated checkpoints.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Behavioral Health Assistant
US Army
08.2005 - 09.2014
Worked with patients to provide emotional support and closely monitor potentially dangerous changes to behavior.
Communicated with clients to assess mental health needs and develop individualized treatment plans.
Collaborated closely with healthcare providers in coordinating treatment plans for patients with co-occurring medical conditions impacting their behavioral health outcomes.
Facilitated group therapy sessions, fostering a supportive environment that encouraged open communication and personal growth.
Implemented skill-building workshops geared towards empowering patients to take control of their mental health journey.
Performed intake triage, vitals and assisted patients with mental health screenings.
LITIGATION LEGAL ASSISTANT DEFENSE PERSONAL INJURY at Farmers Insurance CompanyLITIGATION LEGAL ASSISTANT DEFENSE PERSONAL INJURY at Farmers Insurance Company