Hardworking professional with a background which includes cultivating productive relationships that drive growth. Familiar with pursuing necessary supporting information in order to make competent underwriting decisions.
Overview
7
7
years of professional experience
Work History
Personal Lines Territory Lead Underwriter III
Frankenmuth Insurance
02.2022 - Current
Supported agents with subject matter expertise in risk evaluations.
Developed and maintained strong relationships with customers, agents, and colleagues.
Documented underwriting decisions and provided evidence of compliance with applicable regulations.
Made approval and denial recommendations by determining accurate risk levels.
Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Product Development Analyst Specialist
Auto-Owners Insurance
02.2019 - 02.2022
Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
Communicated effectively with team members to deliver updates on project milestones and deadlines.
Developed product documentation to communicate upcoming features and products to internal teams.
Maintained positive vendor relations to build strong partnerships.
Coordinated project planning and execution with team members and team leads.
Studied insurance industry changes, remaining up-to-date with latest trends and protocols.
Personal Lines Underwriter
Auto-Owners Insurance
12.2016 - 02.2019
Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
Applied knowledge of standard criteria to approve or reject applications.
Supported agents with subject matter expertise in risk evaluations.
Developed and maintained strong relationships with customers and agents.
Personal Lines Underwriting Intern
Auto-Owners Insurance
05.2016 - 12.2016
Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
Evaluated applications to determine insurance coverage and appropriate risk classifications.
Collaborated with other professionals to develop innovative underwriting solutions.
Personal Lines Customer Service Specialist II, Service Center at Frankenmuth InsurancePersonal Lines Customer Service Specialist II, Service Center at Frankenmuth Insurance