Antoinette Allen
Vacaville,CA
Summary
Experienced parking enforcement officer and sales associate with over 30 years of service in public and retail sectors. Demonstrates ability to enforce parking regulations diligently and provide exceptional customer service. Adept at maintaining detailed records, handling customer inquiries.
Proven track record of developing trusting relationships with customers and enhancing team productivity.
Adept at enhancing compliance and customer engagement, I leveraged my enforcement and service skills at SFMTA and Macys, boosting productivity and ensuring regulation adherence. My leadership in team management and merchandise presentation, alongside a strong record in safety and customer satisfaction, underscores my comprehensive expertise.
Overview
36
36
years of professional experience
Work History
Parking Enforcement Officer
Sfmta San Francisco Municipal Transportation Agency
San Francisco , California
11.2000 - Current
- Parking Enforcement Officer, SMTA: Diligently enforced handicapped parking regulations, ensuring compliance. Investigated parking violation complaints, maintaining detailed records of enforcement activities.
Sales Associate
Macys Department Store
San Francisco, California
03.1997 - 11.2000
- Sales Associate, Enhanced store productivity by maintaining clean and organized areas. Successfully managed product shipments, ensuring timely display on retail shelves. Engaged customers through effective product demonstrations and built trusting relationships through personalized service.
Sales Associate
JCPenney
San Bruno, California
05.1989 - 02.1997
- Sales Associate and Assistant manager, Enhanced store productivity by maintaining clean and organized areas. Successfully managed product shipments, ensuring timely display on retail shelves. Engaged customers through effective product demonstrations and built trusting relationships through personalized service.
- Supervised daily operations including scheduling shifts, assigning duties.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
John Eugene McAteer
San Francisco 06-1988
Some College (No Degree) - General Studies
City College San Francisco
San Francisco Skills
- Ticketing
- Enforcement
- Meter inspections
- Violations handling
- Safety awareness proficiency
- Parking regulations
- Customer service
- Record keeping
- Merchandise presentation
- Timely complaint resolution
- Issue and complaint resolution
- Teamwork and leadership qualities
Timeline
Parking Enforcement Officer
Sfmta San Francisco Municipal Transportation Agency
11.2000 - Current
Sales Associate
Macys Department Store
03.1997 - 11.2000
Sales Associate
JCPenney
05.1989 - 02.1997
High School Diploma -
John Eugene McAteer
Some College (No Degree) - General Studies
City College San Francisco