Antoinette Bass
Durham,NC
Summary
Proven cosmetologist with a track record of enhancing client satisfaction and retention at Great Clips Hair Salon through expert haircutting and superior customer service skills. Specializes in maintaining stringent sanitation practices, staying abreast of the latest trends, and personalizing care to meet diverse client needs. Achieved a loyal client base by integrating cutting-edge barbering techniques and waxing services. Customer-oriented hairstylist experienced in tailoring specific styles to suit customer requests and cosmetic preferences. Innovative beauty specialist, recommending new trends and products based on client interest. Flexible and strategic vision for fashion-forward approaches.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Cosmetologist
Great Clips Hair Salon
06.2021 - Current
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
- Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
- Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Adapted easily to clients'' needs and preferences, providing a variety of services from cuts and color to extensions and specialty treatments.
Cosmetologist
Guy's Place Men's Haircut Salon
02.2019 - 06.2020
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Cosmetologist
Great Clips Hair Salon
08.2014 - 06.2017
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Education
Cosmetology Teacher
Challenged State Board
Durham, NC06.2024
Cosmetology
Durham Beauty Academy
Durham, NC05.2013
GED -
Durham Technical Community College
Durham, NC05.2005
Skills
Haircutting techniques
Waxing and hair removal techniques
Skin analysis
Sanitation Practices
Barbering techniques
Certification
- [Area of expertise] License - [Timeframe]
Timeline
Licensed Cosmetologist
Great Clips Hair Salon
06.2021 - Current
Cosmetologist
Guy's Place Men's Haircut Salon
02.2019 - 06.2020
Cosmetologist
Great Clips Hair Salon
08.2014 - 06.2017
Cosmetology Teacher
Challenged State Board
Cosmetology
Durham Beauty Academy
GED -
Durham Technical Community College
- [Area of expertise] License - [Timeframe]
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