Jodi Shannon
Colorado Springs,CO
Summary
Reliable and collaborative cosmetologist with advanced skills in styling, color, and client education. Known for teamwork, mentorship, and maintaining organized salon operations while increasing sales through product and service upselling.
Overview
17
17
years of professional experience
Work History
Licensed Cosmetologist
Self Employed
08.2007 - 04.2024
- Executed hair color, highlighting, and chemical services while following safety protocols
- Built a loyal clientele base through exceptional customer service and personalized care.
- Recommending aftercare products and styling routines to support client results
- Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
- Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
- Assisted in inventory management by tracking product usage and placing orders as needed to maintain adequate stock levels.
- Increased salon revenue through effective upselling of products and services.
- Mentored junior cosmetologists, sharing industry knowledge and best practices for professional growth.
- Educated clients on proper hair care routines and recommended suitable products to maintain their desired look at home between visits.
- Processed payments, entering sales in register for prompt customer service.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Offered professional cuts, color services and extensions to salon customers.
Education
Cosmetology Liscense - Cosmetology
Tonie & Guy
Colorado Springs, CO08-2007
Skills
customer service and relationship building
Styling techniques
Customer engagement
Haircutting techniques
Waxing and hair removal techniques
Sanitation practices
Product knowledge
Client communication
team work and collaboration
Timeline
Licensed Cosmetologist
Self Employed
08.2007 - 04.2024
Cosmetology Liscense - Cosmetology
Tonie & Guy