Dependable worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics and positively impact team and help the business grow.
Overview
9
9
years of professional experience
Work History
Licensed Cosmetologist
Hair Expressions Salon & Beauty Spa
02.2023 - Current
Built a loyal clientele base through exceptional customer service and personalized care.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Account Manager
DSBCR, LLC.
03.2021 - 01.2023
Managed, reviewed and delivered client solutions for different needs
Identified challenges, analyzed root causes and implemented strategies to mitigate issues
Oversaw processing and verification required for applications and risk ratings.
Bartender
Crescent School of Gaming
05.2021 - 04.2022
Verified legal drinking age of patrons through stringent ID checks
Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes
Greeted patrons seated at bar, provided menus and memorized or recorded drink and food orders
Used POS system to process cash and credit card transactions.
Cosmetologist
Fantastic Sams
02.2018 - 04.2021
Listened to concerns of clients to develop hairstyles boosting self-esteem
Built long-lasting relationships with customers by delivering exceptional service
Worked with hot waxes, chemical solutions and hand-held devices to remove customers' unwanted hair
Brought current customers to new location as loyal client base and increased company business.
Fraud Analyst
Barclaycard US
12.2014 - 04.2017
Worked effectively in call center environment to handle high inbound and outbound call volumes
Monitored and investigated suspicious activity on new and existing customer accounts
Blocked usage of cards and placed account holds to limit potential losses.