Danisha White
North Las Vegas,NV
Summary
Dependable worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics and positively impact team and help the business grow.
Overview
9
9
years of professional experience
Work History
Licensed Cosmetologist
Hair Expressions Salon & Beauty Spa
02.2023 - Current
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Account Manager
DSBCR, LLC.
03.2021 - 01.2023
- Managed, reviewed and delivered client solutions for different needs
- Identified challenges, analyzed root causes and implemented strategies to mitigate issues
- Oversaw processing and verification required for applications and risk ratings.
Bartender
Crescent School of Gaming
05.2021 - 04.2022
- Verified legal drinking age of patrons through stringent ID checks
- Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes
- Greeted patrons seated at bar, provided menus and memorized or recorded drink and food orders
- Used POS system to process cash and credit card transactions.
Cosmetologist
Fantastic Sams
02.2018 - 04.2021
- Listened to concerns of clients to develop hairstyles boosting self-esteem
- Built long-lasting relationships with customers by delivering exceptional service
- Worked with hot waxes, chemical solutions and hand-held devices to remove customers' unwanted hair
- Brought current customers to new location as loyal client base and increased company business.
Fraud Analyst
Barclaycard US
12.2014 - 04.2017
- Worked effectively in call center environment to handle high inbound and outbound call volumes
- Monitored and investigated suspicious activity on new and existing customer accounts
- Blocked usage of cards and placed account holds to limit potential losses.
Education
High School Diploma - General Studies
Mojave High School
North Las Vegas, NVSkills
- Revenue generation
- Client relationship building
- Restock shelves
- Acquire new business
- Serve customers
- Promote products
- Prioritization
- Prepare cocktails
- Recipe and menu memorization
- Payment processing
- Customer service
- Mixology
- Beauty trend advising
- Hairstyling
- Customer Service
- Problem-solving abilities
- Data Entry
- Customer Relations
- Skip Tracing
- Payment Arrangement
- Collections processing
- Account Management
- Debt Negotiation
Timeline
Licensed Cosmetologist
Hair Expressions Salon & Beauty Spa
02.2023 - Current
Bartender
Crescent School of Gaming
05.2021 - 04.2022
Account Manager
DSBCR, LLC.
03.2021 - 01.2023
Cosmetologist
Fantastic Sams
02.2018 - 04.2021
Fraud Analyst
Barclaycard US
12.2014 - 04.2017
High School Diploma - General Studies
Mojave High School
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